Summary
Overview
Work History
Skills
Languages
Timeline
Generic

Sonia Guadalupe Ozuna Alvarez

Toronto,ON

Summary

Energetic Housekeeper for national hotel chain offering outstanding communication and social skills. Real problem-solver thriving in both team-focused and individual work environments. Consistently meets room completion goals ahead of pace and above standards.

Overview

4
4
years of professional experience

Work History

Chamber Maid

Hotel Now Jade
02.2016 - 05.2018
  • Performed deep-cleaning tasks on schedule, ensuring rooms remained fresh and attractive daily.
  • Promoted a welcoming atmosphere for guests, maintaining a well-organized and inviting environment.
  • Enhanced guest satisfaction by maintaining a high standard of cleanliness in all assigned rooms.
  • Supported team members in completing daily responsibilities, fostering a collaborative work environment.
  • Upheld strict hygiene standards, adhering to proper cleaning protocols for optimal guest health and safety.
  • Responded to guest requests for assistance, toiletries, and personal care items.
  • Maintained excellent communication with front desk staff, reporting completed rooms for timely guest check-ins.
  • Worked under very high pressure situations and high volumes with a high level of speed and efficiency

Chamber Maid

Hotel El Cid
04.2014 - 12.2016
  • Promoted a welcoming atmosphere for guests, maintaining a well-organized and inviting environment.
  • Enhanced guest satisfaction by maintaining a high standard of cleanliness in all assigned rooms.
  • Supported team members in completing daily responsibilities, fostering a collaborative work environment.
  • Performed deep-cleaning tasks on schedule, ensuring rooms remained fresh and attractive daily.
  • Upheld strict hygiene standards, adhering to proper cleaning protocols for optimal guest health and safety.
  • Responded to guest requests for assistance, toiletries, and personal care items.

Skills

Efficient cleaning

Guest satisfaction

Laundry skills

Bathroom sanitation

Waste disposal

Dusting Techniques

Room Inspections

Vacuuming expertise

Upholstery Cleaning

Cleaning techniques

Maintenance understanding

Multitasking and Prioritizing

Languages

Spanish
Native or Bilingual
English
Professional Working

Timeline

Chamber Maid

Hotel Now Jade
02.2016 - 05.2018

Chamber Maid

Hotel El Cid
04.2014 - 12.2016

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Sonia Guadalupe Ozuna Alvarez