Sonia Zadeh
1111 Seymour Street Vancouver
Summary
Knowledgeable about skincare and beauty treatments, with passion for learning and growing within this field. Brings understanding of customer service and attention to detail, ensuring high-quality experience for clients. Ready to use and develop skills in skincare and client care in skin care trainer role.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Aesthetician
Formula Fig
10.2023 - Current
- Prepared facility and equipment for client visits.
- Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.
- Provided exceptional customer service, addressing client concerns promptly and professionally to ensure satisfaction.
- Maintained retail product knowledge to answer customer questions, share benefits and increase sales.
- Boosted repeat patient appointments and sales by offering reliable, quality service.
- Built positive client relationships and guided clients through treatments.
Waitress
JOEY Restaurant Group
12.2024 - Current
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
- Proved successful working within tight deadlines and a fast-paced environment.
Waitress
Cactus Club Cafe
12.2019 - 10.2023
- Greeted customers, answered questions and recommended specials to increase profits.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Trained new employees to perform duties.
- Managed opening and closing duties to facilitate restaurant operations.
- Interacted and engaged with patrons to promote friendly environment.
- Worked with management to coordinate special functions and events.
Education
Body Spa And Medi Esthetics - Medical Aesthetics
JCI Institute
06.2023
High School Diploma -
Rockridge Secondary School
West Vancouver, BC06.2014
Skills
- Outstanding client care
- Skin care education
- Skincare services
- Superior attention to detail
- Advanced facial techniques
Certification
- Luvo Lucent IPL, Clarion Academy online - 2023-05-31
- Luvo Bare 808, Clarion Academy online, 2023-05-24
- Image Peel Advantage training, Image Skincare, 2023
Timeline
Waitress
JOEY Restaurant Group
12.2024 - Current
Aesthetician
Formula Fig
10.2023 - Current
Waitress
Cactus Club Cafe
12.2019 - 10.2023
Body Spa And Medi Esthetics - Medical Aesthetics
JCI Institute
High School Diploma -
Rockridge Secondary School
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