Adaptable and motivated professional with strong ability to learn quickly, manage multiple responsibilities, experience with supporting customers, improving daily operations. Strong problem-solver with a calm, friendly demeanor and the ability to communicate with diverse groups. Dependable, organized and committed to exceptional service.
Overview
23
23
years of professional experience
Work History
Facilities Coordinator, De Novo Project Manager, Brand Ambassador, Physician Liaison, Physical Therapy Technician
Golden Bear Physical Therapy/TPG
05.2007 - 08.2025
Held several positions and gained many skills. Provided patient care while engaging with patients and guided them through treatments and exercises safely. Patient set ups on modalities. Trained newly hired technicians. Supply ordering and order approvals for local offices. Acted as the bridge between referral sources and the team to maintain successful referrals while developing and maintaining great relationships with the referral sources. Managed new offices openings while scheduling appropriate vendors to ensure smooth openings while obtaining the proper permits and licensing. As an ambassador I participated in many community events to promote the brand and services. Coordinated various aspects of the company’s 145 facilities, ensuring they are well maintained and in compliance with city, county and state protocols. I also translated for providers and patients when necessary.
Receptionist/Surgery Scheduler
David Henry, OBGYN
03.2006 - 04.2007
Provided customer service while managing and scheduling appointments and surgeries for patients. Maintained patient records and reviewed labs test and results for the providers to ensure patients records were accurate. Set up exam rooms for the medical staff with the appropriate supplies and tools before and after patients.
Physical Therapy Technician, Receptionist
Dwight Peace Physical Therapy
05.2002 - 08.2005
Provided patient care while setting up patients on equipment and modalities. Instructed patients on proper body mechanics and technique while instructing them on exercises during their treatment. Translated for the providers and patients when necessary. Provided patient scheduling and obtained authorizations for treatments. Scheduled ergonomic evaluations, functional capacity evaluations and drug screenings.
Education
General Education - Diploma -
Livingston High School
Livingston, CA
1998
Skills
Project management
Data analysis
Communication
Organization
Problem-solving
Management
Scheduling
Bilingual (Spanish)
Customer Service
Marketing
Public Event Coordinating
Supply Ordering
Timeline
Facilities Coordinator, De Novo Project Manager, Brand Ambassador, Physician Liaison, Physical Therapy Technician
Nurse Extern – Pediatric Intensive Care Unit (PICU) at Valley Children’s HospitalNurse Extern – Pediatric Intensive Care Unit (PICU) at Valley Children’s Hospital