Summary
Overview
Work History
Education
Skills
Languages
Timeline
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SONIA TOLOZA

Kitchener,Canada

Summary

Logistics Coordinator with 1.5 experience in the transportation industry, specializing in resolving logistics challenges and ensuring on-time pick-up and delivery of shipments across the USA. With a background in international business and a track record of enhancing customer satisfaction, I am eager to contribute to operational efficiency and client success while continuing to expand my knowledge and skills in the logistics field.

Overview

5
5
years of professional experience

Work History

Production Associate General Laborer

CINTAS CANADA LTD.
Cambridge, Canada
05.2023 - 12.2023
  • 100% guaranteed daily completion of sorting tasks and scanning garments.
  • Supervised auto-sort area utilizing computer systems to handle sorting processes, based on specific company requirements.
  • Applied problem-solving methods to resolve production line issues quickly.

Logistic Coordinador

Perfiles y Soluciones Logisticas S.A.S.
Bucaramanga, Colombia
06.2021 - 12.2022
  • Applied knowledge of the U.S. Geography, transit time, hours of service, and regulations to schedule and reschedule appointments using TMS, phone, and email.
  • Coordinated a high volume of FTL and LTL shipments across the U.S.
  • Tracked and traced shipments, monitoring load progress on the CONVOY online platform to ensure accurate transportation processes.
  • Conducted coaching sessions on optimal use of the online platform and shipment management tools.
  • Handled exceptions such as late drivers, verified paperwork (BOL), and generated TONU when necessary.
  • Excelled in both appointment scheduling and load completion within a 10-member team.

Executive Medical Check-ups

Fundación Cardiovascular de Colombia S.A.S.
Floridablanca, Colombia
09.2018 - 02.2021
  • 94% Accomplished monthly sales target providing reports to commercial management.
  • Created and coordinated customized executive medical Check-ups depending on patient's needs.
  • 90% successfully closed sales from medical check-up packages.
  • Ensured accurate entry of patient data into the hospital system.
  • Processed patient payment memos in coordination with the hospital’s finance department.
  • Organized and ordered office supplies, maintaining inventory in order.

Education

Post-Graduate Diploma - International Business, Specialization in Sustainable Business Practices

Conestoga College
Kitchener, Ontario
08.2024

Dental Laboratory Technician -

University Santo Tomas of Bucaramanga
Bucaramanga, Colombia
12.2017

Technical - Sales of Products and Services

Servicio Nacional de Aprendizaje SENA
Bucaramanga, Colombia
11.2010

Skills

  • Logistics Management
  • Shipping Coordination
  • Regulatory Adherence
  • Microsoft Office Suite
  • TMS Proficiency
  • Logistics Software Proficiency
  • Customer service
  • Multitasking
  • Attention to Detail
  • Problem-Solving
  • Teamwork
  • Transport scheduling coordination

Languages

English
Full Professional
Spanish
Native/ Bilingual

Timeline

Production Associate General Laborer

CINTAS CANADA LTD.
05.2023 - 12.2023

Logistic Coordinador

Perfiles y Soluciones Logisticas S.A.S.
06.2021 - 12.2022

Executive Medical Check-ups

Fundación Cardiovascular de Colombia S.A.S.
09.2018 - 02.2021

Post-Graduate Diploma - International Business, Specialization in Sustainable Business Practices

Conestoga College

Dental Laboratory Technician -

University Santo Tomas of Bucaramanga

Technical - Sales of Products and Services

Servicio Nacional de Aprendizaje SENA

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