Niraj Kumar
Ladysmith,BC
Summary
Dynamic professional with a proven track record at Tim Hortons, excelling in customer service and teamwork. Enhanced customer satisfaction through effective problem-solving and streamlined inventory management at Fruiticana. Known for fostering strong relationships and maintaining a positive attitude, driving success in fast-paced environments.
Overview
1
1
year of professional experience
Work History
Team Member
Tim Hortons
Ladysmith, BC
12.2024 - 04.2025
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
Associate
Fruiticana
Surrey, BC
02.2024 - 11.2024
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
Education
Bachelor Of Management - Business
Columbia College
Vancouver12.2024
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
Languages
English
Elementary
Timeline
Team Member
Tim Hortons
12.2024 - 04.2025
Associate
Fruiticana
02.2024 - 11.2024
Bachelor Of Management - Business
Columbia College