Developed disaster and recovery strategy to prepare company for hazardous weather conditions, nuclear accidents and terrorist attacks.
Developed and maintained relationships with external recruitment agencies to expand candidate pools for hard-to-fill positions, ultimately leading to successful hires.
Pre-screened resumes prior to sending to corporate hiring managers for consideration.
Generated and analyzed reports to monitor employee engagement and attrition trends.
Customer Service Representative and Product Devel
Manohar Filaments
06.2018 - 06.2019
Lead Generation Executive
Datamatics Business Solutions
10.2016 - 04.2017
Senior Customer Service Representative
Serco BPO
03.2013 - 08.2016
Best employee award for Customer Satisfaction
Warehouse Associate
NLS
03.2023 - 10.2023
Education
Master Of Business Administration - Human Resources And Labour Relations
Dr.APJ Kalam University
Meerut,India
06.2017
Bachelor Of Commerce Financial Market - Finance
University of Mumbai
Mumbai India
02.2011
Skills
Project Planning
Confidential Document Control
Networking Events
Personnel Management
Accomplishments
Top performance in 3 sites.
Languages
English
Professional Working
Certification
Six Sigma , Personal Security Guard License Holders and Smart Serve
Additional Information
Best employee award of quarter
Timeline
Warehouse Associate
NLS
03.2023 - 10.2023
Human Resources Specialist
Teleperformance
08.2019 - 02.2020
Customer Service Representative and Product Devel
Manohar Filaments
06.2018 - 06.2019
Lead Generation Executive
Datamatics Business Solutions
10.2016 - 04.2017
Senior Customer Service Representative
Serco BPO
03.2013 - 08.2016
Master Of Business Administration - Human Resources And Labour Relations