Summary
Overview
Work History
Education
Skills
Academic support services
Clinical & patient and organizational experiences
Certification
Timeline
BusinessDevelopmentManager

Sonia Singh

BRAMPTON,ONTARIO

Summary

Versatile educational professional well-versed in organizing and coordinating activities to optimize delivery of effective instruction to undergraduate, medical students, and first year medical residents. Vigilant and hands-on leader with good understanding of learning methods and instructional strategies for efficient learning and orientation in a supportive with a highly organized and detail oriented approach.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Outpatient Diagnostic Imaging Clerical

St. Michaels Hospital
2022.08 - Current
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.

Clerical Associate

William Osler Health System
2023.05 - Current
  • Developed correspondence letters, memos, and emails.
  • Managed daily data entry and kept clerical information accurate and up-to-date.
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
  • Delivered clerical support by handling range of routine and special requirements.
  • Maintained and updated office records, both digital and physical.
  • Prepared and edited documents to produce precise, accurate and professional communication.

Clerical Assistant - Oncology/Infection Disease

St. Michael's Hospital
2018.02 - Current
  • Expert clerical support to internal staff and management by efficiently handling wide range of routine and special requirements
  • Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information
  • Helped staff complete special projects by organizing documentation and supplies to handle forecasted demands
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
  • Provided clerical support to company employees by copying, faxing and filing documents
  • Routed incoming calls and faxes and drafted detailed messages to expedite response

Clerical Assistant - Inpatient Trauma Neuro ICU

St. Michaels Hospital
2020.10 - 2022.03
  • Provided clerical support, addressing routine and special requirements.
  • Produced high-quality communications for internal and external use.
  • Contacted hospitals to confirm patients medical histories and prevent inaccurate diagnoses and treatments.
  • Organized and maintained patient chart filing system to promote quick data finding for staff.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Mindfulness Education Consultant

Yoga Of Immortals
2018.09 - Current
  • Organized students in setting and achieving health and wellness goals ages ranging from toddlers, to adolescents and undergraduate students.
  • Creation, and implementation of "Beads of Strength campaign" to over 200+ students, reinforcing, encouraging academic, physical, and mental awareness
  • Conducted classes and workshops for students on special topics of interest, such as bullying, dealing with failure, coping with competition, dealing with insomnia etc.
  • Supported students in identifying, setting and achieving personal goals
  • Assisted students in developing self-advocacy and support skills while online biweekly check in schedules
  • Conducted needs assessments or surveys to determine interest in or satisfaction with wellness and fitness programs, events or services.
  • Created interactive activities to engage students and maximize learning.
  • Provided feedback, guidance and support to students on participation and performance.
  • Applied effective time management techniques to meet tight deadlines
  • Acted as team leader in group projects, delegating tasks and providing feedback

USMLE Eagle Prep, LLC

Senior Student Medical Education Coordinator
2014.10 - Current
  • Creating and updating medical student orientation packages involving information of relevant content material, scheduling of lectures, assessments, and assignment deadlines weekly for 30-40 students every 6 weeks.
  • Quickly learned new skills, and updated lists for relevant contact information
  • Demonstrated respect, friendliness and willingness to help
  • Used coordination and planning skills to achieve results according to schedule.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
  • Counseled students individually and in group sessions to help promote personal and educational motivation.
  • Developed academic action plans by evaluating students learning styles, deficiencies and goals.
  • Observed student performance and recorded relevant data to assess progress.
  • Volunteered at local community organizations, providing assistance with day-to-day operations
  • Passionate about learning and committed to continual improvement

Instructional Coordinator

USMLE Consultancy
2018.05 - 2021.06
  • Organized monthly academic events, organized relevant content curriculum,
  • Tasks in scheduling lectures and hourly tutorial sessions, while facilitating orientation sessions for new students
  • USMLE (United States Medical Licensing Exams & COMLEX examination preparation orientations and guidelines to meeting residency timelines
  • Provide life coaching to maximize students potential at achieving improved quality of life mentally, emotionally, academically and physically
  • Provided students with greater comprehension in high yield concepts while improving their overall performance in examinations
  • Worked closely with instructors to prepare online materials, content, and tools to facilitate training globally.
  • Provided subject matter expertise on core content courses, materials and lecture plans.
  • Developed assessments and user polls to evaluate course effectiveness, altering content and delivery to achieve student learning goals.
  • Effectively implemented best training practices and adult learning principles in planning and creation of instructional materials.

Clinical Coordinator Volunteer

L & H Internal Medicine
2018.01 - 2018.09
  • Demonstrated leadership skills in managing projects from concept to completion.
  • Skilled at working independently and collaboratively in team environment.
  • Demonstrated high level of initiative and creativity while tackling difficult tasks.
  • Developed strong organizational and communication skills through coursework and volunteer activities.
  • Assisted in scheduling clinical rotations for 4th medical students in core clerkships in internal medicine and coordinating orientation to students to Piedmont Hospital & Emory Hospital alongside attending Internal Medicine Faculty

Senior Medical Mentor

St. Eustasius School OF Medicine
2014.09 - 2018.01
  • Strengthened communication skills through regular interactions with others.
  • Demonstrated creativity and resourcefulness through the development of innovative solutions.
  • Organized and detail-oriented with a strong work ethic.
  • Assisted in organizing clinical rotations, core and electives in hand-on externships& tele-rotations during clinical 3rd-4th year rotations in Atlanta GA
  • Scheduling, contacting faculty, and conducting final clinical performance assessments for rotating clinical students per term

Mentor Support Services

Kaplan, Inc.
2010.06 - 2014.09
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Assisted Site director in scheduling and coordinating education seminars of faculty in conducting pharmacology, pathology, physiology sessions while coordinating groups of 5-10 students with 1 tutor ratio to ensure effective learning
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Developed and maintained courteous and effective working relationships.

Education

Bachelor of Science - Health Sciences

McMaster University
Hamilton, ON

Master of Science - Adolescence Education

D'Youville College
Buffalo, NY

Skills

  • Commitment to Hospital's Mission and Values.
  • Exceptional skills in working collaboratively with others in fast-paced pressurized environment, along working independently
  • Able to prioritize at multitasking efficiently
  • Exceptional computer skills with expert proficiency with Microsoft Office, Excel, Outlook while inquisitive in always learning new software
  • Strong organizational and collaboration skills
  • Comprehensive Instructional Techniques
  • Positive Learning, Mindfulness Reinforcement Strategies
  • Curriculum Coordination and Observation Reports
  • Implementation of curriculum outlines
  • Complex Problem-Solving
  • Optimizing special assignments
  • Informative Academic Lectures
  • Able to travel, with own vehicle, as required to all Osler sites including McMaster University

Academic support services

Academic Support Services:


*Offering 8-10 years of academic and mentorship to undergraduate, medical, graduate and post graduate students in supporting their academia, orientation to clerkships, observership and volunteer experiences

* Implemented medical curriculum for all medical licensing board examination preparations such as: scheduling, mandatory prerequistions, preceptor assignments, coordinating curricular events and management skills in ensuring optimal success and completion results

* Collaboration of other education and team members to implement optimal student support services. 

* Enhancing the learning experiences through regular check - ins, creation and maintaining electronic database for optimal organization and completion of tasks, while incorporating mental health awareness and wellness curriculum. 

Clinical & patient and organizational experiences

  • Clinical Assistant: (8 weeks) Brampton Cardiopulmonary services, Brampton On
  • Internal medicine (12 weeks) Emory Hospital, Atlanta GA, specialization in preventative medicine, and management of chronic diseases
  • Surgery (12 weeks) Atlanta Medical Hospital, Atlanta GA
  • Neurology and Head clinic (6 weeks): Atlanta Medical Hospital, Atlanta GA
  • Family Medicine: (6 weeks) Atlanta Medical Hospital, Atlanta GA
  • Pediatrics: (6 weeks): Northside Hospital, Cumming GA
  • Pediatrics & Adolescent Clinic: (4 weeks) Children's Hospital Of Michigan, Detroit MI
  • Pediatrics Sub-internship: (8 weeks) Atlanta Medical Hospital, Atlanta GA
  • Ob/Gyn: (6 weeks): Northside Hospital, Atlanta GA
  • Psychiatry: (6 weeks) Atlanta Medical Hospital, Atlanta

Certification

  • Medical Terminology certificate completed
  • Basic Life Support (BLS) and Advanced Cardiac Life Support (ACLS)
  • AMSA Member
  • HIPAA certified
  • OSHA certified
  • HIV awareness certified
  • Certified Yoga Instructor
  • Certified Mindfulness Mentor
  • Fully COVID-19 vaccination updated

Timeline

Clerical Associate

William Osler Health System
2023.05 - Current

Outpatient Diagnostic Imaging Clerical

St. Michaels Hospital
2022.08 - Current

Clerical Assistant - Inpatient Trauma Neuro ICU

St. Michaels Hospital
2020.10 - 2022.03

Mindfulness Education Consultant

Yoga Of Immortals
2018.09 - Current

Instructional Coordinator

USMLE Consultancy
2018.05 - 2021.06

Clerical Assistant - Oncology/Infection Disease

St. Michael's Hospital
2018.02 - Current

Clinical Coordinator Volunteer

L & H Internal Medicine
2018.01 - 2018.09

USMLE Eagle Prep, LLC

Senior Student Medical Education Coordinator
2014.10 - Current

Senior Medical Mentor

St. Eustasius School OF Medicine
2014.09 - 2018.01

Mentor Support Services

Kaplan, Inc.
2010.06 - 2014.09

Bachelor of Science - Health Sciences

McMaster University

Master of Science - Adolescence Education

D'Youville College
  • Medical Terminology certificate completed
  • Basic Life Support (BLS) and Advanced Cardiac Life Support (ACLS)
  • AMSA Member
  • HIPAA certified
  • OSHA certified
  • HIV awareness certified
  • Certified Yoga Instructor
  • Certified Mindfulness Mentor
  • Fully COVID-19 vaccination updated
Sonia Singh