Detail-oriented HR Coordinator with extensive experience in managing daily HR operations, including onboarding and benefits administration. Proven track record as a key resource for employee inquiries, demonstrating strong expertise in I-9 compliance and legal documentation. Focused on enhancing workplace satisfaction through exceptional communication and organizational skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
HR Coordinator
PIH Health Good Samaritan Hospital
Los Angeles
04.2024 - Current
Maintained employee records in compliance with applicable laws and regulations.
Explained human resources policies and procedures to employees.
Prepared or maintained employment records using Oracle.
Responded to internal and external HR-related inquiries or requests.
Support the onboarding process by managing and verifying I-9 documentation.
Guide employees through benefits enrollment, and address questions related to health insurance and 401(k).
Provide badges and access to employees, doctors, and medical students.
Serve as the first point of contact for employees, providing assistance with HR-related inquiries.
Handle and respond to subpoenas and other legal documentation in coordination with the appropriate departments.
Lead Optician
True Vision Optical
Montebello
07.2020 - 01.2025
Directed optical staff in providing excellent customer service and patient care.
Sold and recommended eyewear products, merchandise and services in retail and clinical settings in order to drive company revenue and meet customer needs.
Ensured office equipment was operational, stocked with supplies and maintained in a clean condition.
Assisted in the development of new policies and procedures to improve operational efficiency.
Volunteer
PIH Health Hospital Downey
Downey
08.2023 - 04.2024
Optician
Total Vision Diamond Bar
Diamond Bar
05.2022 - 04.2024
Explained the benefits of various types of eyewear protection options such as anti-glare coating or UV protection.
Pretested patients prior to optometrist examination assessing pressures, visual acuities and autorefraction.
Documented customer prescriptions, wrote detailed work orders and collected payments to facilitate smooth appointments.
Maintained records of prescriptions, orders and payments.
Lift Team Technician or Lift Partners at PIH Health Good Samaritan Hospital, Department of Physical MedicineLift Team Technician or Lift Partners at PIH Health Good Samaritan Hospital, Department of Physical Medicine