Summary
Overview
Work History
Education
Skills
Professional Experience
Languages
Certification
References
Timeline
Generic

SONIA SAINI

Kitchener,ON

Summary

Conscientious leader enjoys connecting people and promoting positive change. Familiar with creating positive and memorable experiences for stakeholders through events, campaigns, or informal interactions. Collaborative and eager to use skills to represent and promote organization in professional and effective manner.

Overview

28
28
years of professional experience
1
1
Certification

Work History

Community Health Ambassador

Flemingdon Health Centre
12.2022 - Current

· Working and collaborating with Toronto Public health services to provide vaccine equity support for communities.

· Supporting development and implementation of vaccine engagement led by North York East Vaccine Engagement Team

· Provide information to the community consistent with guidance and direction from Toronto Public Health

· Acts as the first point of contact for individuals requesting information on vaccine support and related services.

· Participate in team meetings related to program effectiveness and provides suggestions and feedback for service delivery and improvement.

· Conducting outreach to community partners including faith-based organization. Pharmacies, community centres and resident groups

· Participate and contribute to weekly data collection and reporting.

· Provide navigation supports to clients including connecting to services and follow ups.

· Provide regular reports to central coordinator on all engagement activities.

Providing face to face interactions with community residents.

· Support residents and clients in utilizing Support Services and resources.

· Creates and maintains digital client files and documents all interactions with clients.

· Collect, uploads and reviews resident and client application related documentation, and ensures completeness of client profile in the system.

· Liaises and collaborates with community partners and agencies by phone and email to identify and support clients in accessing core income support and related services and benefits.

· Participates in team quality assurance programs and provides suggestions and feedback for service delivery and improvement.

· Participates as a member of a multi-disciplinary team and liaison to Toronto Children's Services, Toronto Employment and Social Services, and Access to Housing

· Schedules appointments for fee subsidy applicants

· Operates computers utilizing a variety of software.

Maintains current knowledge of community services, resources, policies, programs, procedures, and issues affecting client populations.

Dental Surgeon

Own Practice
04.1996 - 10.2020
  • Improved patient satisfaction by providing thorough consultations and personalized treatment plans.
  • Streamlined appointment scheduling for increased efficiency and reduced wait times.
  • Enhanced patient comfort with the use of advanced anesthetic techniques and pain management strategies.
  • Performed complex dental surgeries, ensuring optimal outcomes for patients.
  • Collaborated with dental hygienists and assistants to provide comprehensive oral care for patients of all ages.
  • Maintained detailed patient records, tracking progress and adjusting treatments as needed.
  • Contributed to the practice''s growth by participating in community outreach events and promoting oral health education.
  • Continually updated knowledge of industry advancements through attendance at conferences and professional development courses.
  • Implemented infection control protocols, maintaining a safe and clean environment for both staff members and patients.
  • Developed customized treatment plans that addressed each patient''s unique needs and concerns, resulting in improved oral health outcomes.
  • Managed dental emergencies efficiently, minimizing pain and discomfort while stabilizing the affected area until further treatment could be provided.
  • Diagnosed oral diseases accurately through careful examination of radiographs, photographs, models, or impressions based on clinical findings.
  • Mentored junior dental professionals to enhance their skills in surgical techniques and patient communication methods.
  • Performed regular preventive dentistry services including scaling, polishing, fluoride application to maintain excellent oral health status amongst clientele base.
  • Educated patients on proper home care routines aimed at reducing plaque buildup leading to gum disease and tooth decay over time.
  • Prescribed medication to improve recovery and control pain after procedures.
  • Created individualized treatment plans to maintain or restore oral health of patients.
  • Removed impacted and non-restorable teeth, both during surgeries and day-to-day procedures.
  • Communicated one-on-one with patients during consultative appointments to explain treatment plan and educate on upcoming procedures.
  • Evaluated patient dental conditions and gave advice on best options for treatment plans based on patient needs and desires.
  • Provided instruction on diet, brushing, flossing and other aspects of oral health to patients.

Education

Bachelor of Science - Dental Sciences

Dr M.G.R Tamil Nadu University
Chennai, India

No Degree - Fundamentals of Gerontology

George Brown College
Toronto, ON
04.2023

No Degree - Essentials of Counselling

George Brown College
Toronto, ON
04.2023

Skills

Rich experience of working with Immigrants, Refugees and South Asian communities

Experienced in working with diverse and multi-cultural teams

Strong customer service skills and ability to establish and maintain effective consulting relationships with clients

Excellent communication skills both oral and written with all levels of staff, public and clients

Experience in conducting Intake and Need Analysis for clients

Ability to understand and respond to changing community needs

Strong analytical and problem-solving skills using critical thinking

Good understanding of case management

Detail oriented and strong organizational and decision-making skills with ability to carry out tasks with minimal supervision

Multi-lingual skills

Excellent Customer Service skills and multi-tasking skills

Strong documentation and reporting skills

Proficient in using MS Office – Word, Excel, Power Point and Adobe Spark

Designed flyers using Canva

Professional Experience

Dentist with over 20+ years of experience in General Dentistry. Passionate about educating patients on importance of oral hygiene. Committed to providing best patient care through communication and high-quality service. Experience in working with children and adults especially those who suffer from anxiety. Devoted to learning latest techniques to provide highest level of patient care.

Languages

English
Professional Working
Hindi
Full Professional

Certification

· International skills applied to Gerontology - JVS Toronto

· First Aid & CPR/AED Level C

· AODA Certificate

· LEAP Long Term Certificate

· U=First Certificate

· Customer Service - Peel Adult Training Centre

References

References available upon request.

Timeline

Community Health Ambassador

Flemingdon Health Centre
12.2022 - Current

Dental Surgeon

Own Practice
04.1996 - 10.2020

Bachelor of Science - Dental Sciences

Dr M.G.R Tamil Nadu University

No Degree - Fundamentals of Gerontology

George Brown College

No Degree - Essentials of Counselling

George Brown College
SONIA SAINI