Sonia Rani
Brampton,ON
Summary
Knowledgeable [Desired Position] with solid foundation in optimizing operational processes and driving efficiency improvements. Proven track record of managing cross-functional teams to achieve project milestones and streamline workflows. Demonstrated proficiency in strategic planning and problem-solving, ensuring continuous improvement and operational excellence.
Operations professional with proven track record in optimizing processes and driving efficiency. Strong focus on team collaboration, strategic planning, and achieving measurable results. Adept at adapting to changing needs and leading cross-functional teams. Skilled in project management, process improvement, and resource allocation. Dependable and results-driven, known for enhancing operational performance.
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
21
21
years of professional experience
Work History
Operations Manager
Irfan Sarwar
02.2019 - 04.2024
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
- Championed safety protocols to maintain a secure working environment, reducing workplace accidents significantly.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
Teacher's Assistant
Dinesh Nigam
05.2003 - 03.2009
- Supported classroom activities, tutoring, and reviewing work.
- Helped with grading assignments and tests, providing constructive feedback to students based on results.
- Encouraged small groups to discuss topics and explore concepts through hands-on activities.
- Supported student learning objectives through personalized and small group assistance.
- Facilitated activities in small groups to reinforce concepts taught by class teacher.
- Developed materials for classroom teachers to support instruction, lab work or in-class activities.
- Provided additional support for students with special needs, ensuring they received appropriate accommodations and resources.
Education
Bachelor of Arts - History
S.D.College
Panipat ,Haryana ,India08-2002
Skills
- Problem-solving
- Team leadership
- Operations management
- Customer service
- Decision-making
- Operational efficiency
- Inventory management
- Operations oversight
- Policies and procedures implementation
- Customer relationship management
- Staff development
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Urdu
Native or Bilingual
Timeline
Operations Manager
Irfan Sarwar
02.2019 - 04.2024
Teacher's Assistant
Dinesh Nigam
05.2003 - 03.2009
Bachelor of Arts - History
S.D.College
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