Summary
Overview
Work History
Education
Skills
Affiliations
Languages
References
Timeline
Generic

SONIA RANI

Calgary,AB

Summary

Dedicated to effective policy, procedures and service updates. Successful at organizing, assigning, and overseeing work with a disciplined management style. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

9
9
years of professional experience

Work History

Food Service Supervisor

FATBURGER
Calgary, AB
01.2021 - Current
  • Maintained inventory of supplies, equipment, and food items needed for daily operations.
  • Oversaw work and guest areas to provide clean, tidy, and properly sanitized facilities according to established guidelines.
  • Investigated complaints regarding food quality or customer service issues promptly and effectively resolved them.
  • Maintained a positive work environment by resolving conflicts among team members in a timely manner.
  • Demonstrated excellent communication skills in resolving product and consumer complaints.

Sortation Associate

Amazon
Calgary, AB
10.2020 - 12.2020
  • Scanned barcodes on packages using RF scanners.
  • Maintained accuracy and speed in sorting packages according to size, weight, and destination.
  • Followed established procedures to handle hazardous material safely.
  • Communicated effectively with supervisors regarding progress updates on assigned tasks.

OMNI

Walmart
Brampton, ON
06.2019 - 10.2020
  • Efficiently picks and assembles orders from various temperature areas with great care and quality in mind to achieve "ON TIME" delivery to customers.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Worked with cross-functional teams to achieve goals.
  • Recognized by management for providing exceptional customer service.

Specialty Global Command Center

Virtual Done Well Davao Inc.
Metro Manila, Philippines
02.2018 - 06.2018
  • Maintained electronic and written records pertaining to the department and center.
  • Gathered, analyzed and disseminated information to support decision making and operational coordination.
  • Effective communication (verbal and written), summarizing the day performance and able to handle leadership queries.

Accounting Clerk Assistant

PP TEXTILES
New Delhi, India
03.2016 - 04.2017
  • Analyzed cost savings opportunities within the organization's operations.
  • Maintained records of accounts receivable and payable.
  • Worked with supervisor to address and resolve issues with documentation or financial entries.
  • Prepared month-end closing entries for detailed reporting and recordkeeping.

Bookkeeper

PP TEXTILES
New Delhi, India
03.2015 - 03.2016
  • Performed basic accounting, payroll and bookkeeping services to manage business operations.
  • Entered deposits, credit card charges and sales entries to facilitate cash management.
  • Generated invoices for clients and tracked payments received from customers.
  • Recorded debit, credit and account transactions in computer spreadsheets and databases.

Education

Business

St Clair College
Windsor, ON
05-2020

Business Computer Application

Dolphin International Academy
Punjab, India
10-2014

High School Diploma -

Tagore Model School
Punjab, India
04-2013

Skills

  • Staff Leadership
  • Inventory Management
  • Quality Assurance Understanding
  • Complaint Resolution and decision making
  • Goal Attainment
  • Continuous Improvement

Affiliations

  • community involvement
  • learning languages
  • travelling

Languages

English
Full Professional
Punjabi
Native/ Bilingual
Hindi
Full Professional
Tagalog
Elementary
Gujarati
Elementary

References

References available upon request.

Timeline

Food Service Supervisor

FATBURGER
01.2021 - Current

Sortation Associate

Amazon
10.2020 - 12.2020

OMNI

Walmart
06.2019 - 10.2020

Specialty Global Command Center

Virtual Done Well Davao Inc.
02.2018 - 06.2018

Accounting Clerk Assistant

PP TEXTILES
03.2016 - 04.2017

Bookkeeper

PP TEXTILES
03.2015 - 03.2016

Business

St Clair College

Business Computer Application

Dolphin International Academy

High School Diploma -

Tagore Model School

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