Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sonia Mora

Pittsburg

Summary

Sales associate and phlebotomist. knowledgeable in retail and health care.knowledgeable with medical terminology and insurance policies. Great customer service.Team player and works well with self. I am able to adapt to changes well and would love to expand my knowledge to learn new things.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Sales Associate

Lowes
Antioch
06.2021 - Current
  • Assisted customers with product selection and provided knowledgeable recommendations.
  • Make sure counter and department is clean and organized.
  • Great customer service
  • Cycle count products and make sure the shelves are stocked.

Volunteer

Kaiser Permanente
Antioch
12.2025 - 03.2026
  • As a kaiser volunteer i was able to adapt new skills. I was able to guide patients to there appointment, was able to check what room a patient was in for a visitor. Helped take patients from there appointment in a wheelchair to there vehicle. clean wheelchairs, put paperwork in folders for surgery prep for patient
  • Assisted healthcare staff with patient registration and appointment scheduling.

Phlebotomist

Quest Diagnostics
Walnut Creek
02.2021 - 05.2021
  • Collected blood samples using proper techniques and safety protocols.
  • Communicated effectively with patients to explain procedures and alleviate concerns.
  • Documented patient information and sample details in electronic health records.
  • wear correct ppe

Education

Phlebotomist - Phlebotomy

Contra Costa Medical Career College
Antioch, CA
08.2018 - 11.2018

Pittsburg High School
Pittsburg, CA

Skills

  • Customer service
  • Sales techniques
  • Product knowledge
  • Inventory management
  • proper sanitizantion
  • knowledgeable with hippa and insurance
  • medical terminology

Certification

Phlebotomy license

Medical terminology certificate

Medical billing and coding certificate

Timeline

Volunteer

Kaiser Permanente
12.2025 - 03.2026

Sales Associate

Lowes
06.2021 - Current

Phlebotomist

Quest Diagnostics
02.2021 - 05.2021

Phlebotomist - Phlebotomy

Contra Costa Medical Career College
08.2018 - 11.2018

Pittsburg High School
Sonia Mora