SONIA MENDOZA
San Jose
Summary
Warehouse Receiving/Inbound Lead 9 years experience with strong expertise in receiving, inventory management, shipping, kitting, and material handling. Proven ability to efficiently manage inbound and outbound logistics while maintaining high accuracy and productivity in fast-paced warehouse environments. Skilled in handling engineering materials and supporting New Product Introduction (NPI) processes, with safe and certified forklift operation experience. Detail-oriented and safety-focused professional who consistently improves workflow efficiency, reduces errors, and supports production goals through accurate inventory control and timely material delivery.
Professional in logistics and supply chain management with extensive experience optimizing material flow and inventory control. Known for reliability in team settings and adaptability to changing demands. Skilled in warehouse software systems and safety protocols, fostering productive and secure work environment.
Overview
11
11
years of professional experience
Work History
Material Handler Lead2
Intuitive Surgical Inc.
04.2021 - Current
- Conducted thorough visual and physical inspections of merchandise, identifying and documenting damages, discrepancies, or shortages, resulting in timely vendor returns and credits
- Utilized RF scanners to accurately receive, label, and log inventory into the system, maintaining real-time stock accuracy
- Verified packing slips, bills of lading, and invoices against received goods, resolving discrepancies with suppliers and logistics teams to prevent inventory errors
- Safely operated material handling equipment (forklifts, pallet jacks, reach trucks) to unload and stage incoming freight while strictly adhering to OSHA safety standards
- Maintained organized receiving area and performed cycle counts to ensure inventory integrity and minimize storage issues
- Collaborated with warehouse, procurement, and quality control teams to streamline receiving processes, improving overall department efficiency
Material Handler
Intuitive Surgical Inc.
Santa Clara, CA
02.2017 - Current
- Coordinated with Engineering, Planning, and Inventory Control for all material movements.
- Distributed tasks among the team and ensured completion.
- Field all email requests for material.
- Identified defective, incorrect or missing material and promptly reported to leadership and inventory control.
- Tracked inventory, conducted cycle counts and audits. Resolved issues to maintain accuracy.
- Packed and labeled merchandise to prepare for loading and shipment.
Material Handler
Advantage – Intuitive Surgical
Sunnyvale, CA
01.2017 - 02.2017
- Communicating verbally and via email the status of material movements and transactions to appropriate internal customers.
- RMA receive material and bring it back into stock in the warehouse.
- Able to effectively apply knowledge of material flow and basic warehousing principles to Material Handling assignments.
- Able to locate and count parts accurately (using cycle count documents), execute required WMS data input and accurately complete required documentation.
- Coordinated incoming and outgoing shipments and placement of materials to meet scheduling requirements.
- Operated forklifts and pallet jacks to move, pick up or store products.
- Loaded completed orders on pallets according to delivery numbers.
- Palletized boxes to streamline movement and shipment.
- Communicated with multiple customers daily to convey information regarding shipping times, insurance and delivery costs.
Sears Oakridge Mall
San Jose, CA
09.2015 - 01.2017
- Price merchandise, stock shelves and took inventory of supplies.
- Cleaned and organized the store including the checkout desk and displays.
- Alerted customers on upcoming sales and promotions.
- Welcome customers into the store and helped them locate items.
- Followed merchandise guidelines to present visually appealing displays.
- Fostered a positive work environment by consistently treating all employees and customers with respect.
- Answered customer’s telephone calls promptly and in an appropriate manner.
- Operated a cash register for cash, check, and credit card transactions with 100% accuracy.
- Identified potential shoplifters and alerted management.
Medical assistant
Alliance Occupational Medicine
San Jose, CA
06.2015 - 09.2015
- Prepare patients for examinations, record vital signs, and test results, administer medications and any prescribed treatments.
- Record patients’ histories and verify any necessary information.
- Obtain blood pressures, take temperatures, and weight as required before and after treatments and examinations.
- Perform general front desk duties including scheduling appointments, record keeping, filing, answering phones, managing and purchasing supplies, as well as maintaining infection control at all times.
- Provide patients with information regarding their treatment and answer any questions.
- Responsible for maintaining safety and sanitation of environment prior to patients’ admissions and treatments.
- Perform lab work and assist physicians as needed to treat patients with various medical conditions.
Education
AS - Medical Assisting
San Jose City College
San Jose, CA01-2015
High School Diploma - undefined
Foothill High School
San Jose, CA01-2009
Skills
- OSHA
- Material Handling
- Inventory Management
- New Product Introduction (NPI) Material Management
- Engineering Material Support
- Material Fulfillment and Transfer
- Packaging Material
- Inventory Reporting
- Receiving & Inbound Processing
- Kitting
- Positive attitude
- Loading and unloading
- Material handling
Timeline
Material Handler Lead2
Intuitive Surgical Inc.
04.2021 - Current
Material Handler
Intuitive Surgical Inc.
02.2017 - Current
Material Handler
Advantage – Intuitive Surgical
01.2017 - 02.2017
Sears Oakridge Mall
09.2015 - 01.2017
Medical assistant
Alliance Occupational Medicine
06.2015 - 09.2015
High School Diploma - undefined
Foothill High School
AS - Medical Assisting
San Jose City College