Sonia Lavallée
Gatineau,Canada
Summary
Accomplished Human Resources Manager with 20+ years of experience in HR management and labour relations. Proven track record of leading teams in hybrid work environments, managing complex projects, and providing valuable guidance to senior leadership on workplace policies, values, and ethics. Highly skilled in effective communication in English and French. Proficient in Microsoft 365 applications. Holds a Bachelor's degree in Business Administration focused on Human Resources and Marketing. Committed to fostering collaboration and driving organizational effectiveness through the implementation of strategic HR initiatives.
Overview
16
16
years of professional experience
Work History
Manager, Values&Ethics (PE-05)
Shared Services Canada
Gatineau, QC
09.2023 - Current
A/Manager, Labour Relations-Values&Ethics (PE 05)
Shared Services Canada
06.2022 - 09.2023
- Manage a team of HR professionals in a hybrid work setting.
- Foster team collaboration through effective communication and feedback.
Conduct performance evaluations to support professional development. - Oversee projects, work assignments, and resource allocation
- Establish project timelines and monitor progress to ensure quality.
Streamline resource allocation for increased efficiency. - Collaborate with union representatives, stakeholders, and colleagues.
- Engage in regular discussions with union representatives to negotiate resolutions.
- Build strong cross-departmental relationships to align HR strategies with organizational goals.
- Develop and review briefing notes, reports, recommendations, and presentations for senior management.
- Analyze data to inform decision-making and create customized presentations for various audiences.
- Ensure all documentation meets organizational standards before submission.
- Provide advice and organizational guidance on labour relations and values and ethics issues.
- Advise on compliance with labour laws and facilitate ethics training for management.
- Develop policies to promote a culture of integrity within the organization.
Senior Advisor Labour Relations (PE 04)
Shared Services Canada
09.2019 - 06.2022
- Provide strategic recommendations on performance management, workplace incapacity, discipline, grievances, and accommodations.
- Offer clear interpretations of collective agreements, policies, and guidelines in labor relations.
- Oversee performance, discipline, incapacity, and grievance cases across all levels, ensuring compliance with relevant policies and agreements.
- Engage with unions on grievance resolution, conflict management, and negotiation of agreements.
- Actively contribute to the disciplinary process by preparing hearing questions, analysis reports, and disciplinary communications.
- Draft essential documents for management, including briefing notes, grievance responses, disciplinary letters, and settlement agreements.
- Lead training sessions for management on various labor relations topics.
- Manage essential services and the outsourcing process, including related obligations and agreements.
- Draft messages for corporate communication.
Staffing Advisor (PE 03)
Health Canada
Ottawa, Canada
07.2017 - 01.2019
Staffing Advisor (PE 02)
Health Canada
01.2017 - 07.2017
- Providing advice and guidance on recruitment in an operational environment to senior management;
- Interpreting various policies, guidelines, and laws to adopt best practices in human resources;
- Working on various human resources files in collaboration with other HR disciplines (labour relations, classification, and official languages);
- Advising managers, employees, and candidates on recruitment processes and recruitment actions;
- Ensuring data integrity in our HR system regarding recruitment actions;
- Establishing agreement protocols within the Exchanges Canada program.
Strategic Advisor (PE 02)
Health Canada
08.2016 - 12.2016
- Develop a human resources plan for a general directorate.
- Respond to various client requests while collaborating with other HR disciplines.
- Attend management meetings.
- Participate in the review of the Development Program PE.
Acting Manager (PM 05) (Occasional Replacement)
Immigration, Refugees and Citizenship Canada
Gatineau, Canada
01.2014 - 08.2016
Assistant Manager (PM 04)
Immigration, Refugees and Citizenship Canada
01.2014 - 08.2016
- Guide employees in analyzing and resolving complex cases through collaboration.
- Ensure staff are informed of new policies and procedures, providing necessary clarifications.
- Recommend enhancements to improve team efficiency.
- Manage daily work distribution based on resource fluctuations and workload demands.
- Supervise senior analysts, analysts, and students, overseeing work allocation and attendance.
- Serve as a key resource to optimize the work unit’s effectiveness.
- Oversee employee performance and development, conducting quality assurance reviews.
- Provide guidance on work-related issues and compliance with the collective agreement.
- Mentor and train employees to foster skill development.
- Engage with internal and external clients and stakeholders, offering specialized advice on travel document security and data integrity.
- Represent the Directorate/Division in meetings and collaborate on joint initiatives with external organizations.
- Participate in project teams and multidisciplinary working groups.
Labour Relations Advisor (PE-02)
Immigration, Refugees and Citizenship Canada
07.2010 - 12.2013
- dvised management (managers, directors) on performance management, workplace incapacity, discipline, grievances, and accommodation issues.
- Provided interpretations of collective agreements, policies, and labor relations guidelines.
- Managed performance, discipline, and grievance cases at the first and second levels, ensuring compliance with policies and agreements.
- Engaged in grievance handling, conflict resolution, and negotiation with the union.
- Participated in the disciplinary process, drafting hearing questions, analysis reports, and disciplinary letters.
- Created documentation for management, including briefing notes, analysis reports, grievance responses, disciplinary letters, and settlement agreements (MOU).
- Conducted training sessions for management on various labor relations topics.
A/Classification Advisor (PE 01)
Innovation, Science and Economic Development
09.2009 - 06.2010
Classification Assistant (CR-05)
Innovation, Science and Economic Development
05.2009 - 09.2009
Communications Advisor (IS-04) (casual)
Public Service Commission of Canada
01.2009 - 05.2009
Education
Bachelor of Commerce - Marketing And Human Resources
University of Ottawa
Ottawa, Ontario01.2004
Skills
- Team Leadership
- Time Management
- Customer Service
- Complex Problem-Solving
- Verbal and written communication
- Interpersonal Relations
Identification
ECC, Secret, PE 05
Languages
English
Native or Bilingual
French
Native or Bilingual
Timeline
Manager, Values&Ethics (PE-05)
Shared Services Canada
09.2023 - Current
A/Manager, Labour Relations-Values&Ethics (PE 05)
Shared Services Canada
06.2022 - 09.2023
Senior Advisor Labour Relations (PE 04)
Shared Services Canada
09.2019 - 06.2022
Staffing Advisor (PE 03)
Health Canada
07.2017 - 01.2019
Staffing Advisor (PE 02)
Health Canada
01.2017 - 07.2017
Strategic Advisor (PE 02)
Health Canada
08.2016 - 12.2016
Acting Manager (PM 05) (Occasional Replacement)
Immigration, Refugees and Citizenship Canada
01.2014 - 08.2016
Assistant Manager (PM 04)
Immigration, Refugees and Citizenship Canada
01.2014 - 08.2016
Labour Relations Advisor (PE-02)
Immigration, Refugees and Citizenship Canada
07.2010 - 12.2013
A/Classification Advisor (PE 01)
Innovation, Science and Economic Development
09.2009 - 06.2010
Classification Assistant (CR-05)
Innovation, Science and Economic Development
05.2009 - 09.2009
Communications Advisor (IS-04) (casual)
Public Service Commission of Canada
01.2009 - 05.2009
Bachelor of Commerce - Marketing And Human Resources
University of Ottawa