Sonia Kaur
Brampton
Summary
Looking forward to an opportunity in an atmosphere where I can be effective, not just be another payroll figure, with an ambitious pace and desire to scale the peaks of professional excellence.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
Pizza Hut
02.2023 - 02.2024
- Tracked orders from start to finish to ensure timely delivery of goods or services.
- Developed positive relationships with customers through friendly interactions.
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
Server
Pizza Hut
01.2022 - 12.2022
- Delivered orders to customers at windows, counters and tables
- Correctly received orders, processed payments, and responded appropriately to guest concerns
- Took necessary steps to meet customer needs and effectively resolve food for service issues
- Assisted management with monthly inventory control and weekly stock ordering
System Data Analyst
National Institute of Tech Skills Technology India
07.2021 - 12.2021
- Work with clients, market units and technical/development teams to successfully deliver, capture, communicate and test all business requirements
- Work with developers on project development and communication of issues
- Performs data management activities for projects
Education
Certificate of computer course in computer applications - Web Designing, Web Development
Certificate of computer course in office applications - Microsoft excel, word, PowerPoint, HTML
Post Graduation Certificate Program - Logistics And Supply Chain Management
Canadore College of Applied Arts And Technology
08.2024
Graduate Certificate in Information Technology -
Algoma University
Brampton, ON12-2023
BCA -
Punjabi University Patiala India
05.2020
Skills
- Ability to perform independently as well as collaborator
- Cooperative and give maximum output
- Great at negotiating and open to expressing ideas
- Adaptive learner and a good listener
- Punctual person who meets the deadlines on time
- Work with passion and dedication
Languages
English
Full Professional
Timeline
Customer Service Representative
Pizza Hut
02.2023 - 02.2024
Server
Pizza Hut
01.2022 - 12.2022
System Data Analyst
National Institute of Tech Skills Technology India
07.2021 - 12.2021
Certificate of computer course in computer applications - Web Designing, Web Development
Certificate of computer course in office applications - Microsoft excel, word, PowerPoint, HTML
Post Graduation Certificate Program - Logistics And Supply Chain Management
Canadore College of Applied Arts And Technology
Graduate Certificate in Information Technology -
Algoma University
BCA -
Punjabi University Patiala India
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