Summary
Overview
Work History
Education
Skills
Languages
Timeline
Bartender

Sonia Gill

Surrey

Summary

Bringing warm, friendly demeanor and excellent communication skills. Possesses knowledge of mixology and customer service, with hands-on experience in crafting beverages and managing bar inventory. Committed to creating welcoming atmosphere and ensuring memorable experience for guests.

Overview

3
3
years of professional experience

Work History

Bartender

Fursat Bar & Lounge
09.2024 - 01.2025
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
  • Optimized beverage cost and waste management, regularly reviewing and adjusting pour sizes and inventory levels.

Bartender /Head Server

St. Louis Bar and Grill
06.2022 - 09.2024
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Resolved customer complaints with empathy and professionalism, turning potentially negative experiences into positive ones.

Education

Global Business Management

Toronto Business School (Loyalist College)
Toronto, ON
12-2022

Skills

  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player attitude
  • Clear and effective communication
  • Responsible alcohol service
  • Point of sale systems

Languages

English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Bengali
Professional Working

Timeline

Bartender

Fursat Bar & Lounge
09.2024 - 01.2025

Bartender /Head Server

St. Louis Bar and Grill
06.2022 - 09.2024

Global Business Management

Toronto Business School (Loyalist College)
Sonia Gill