Sonia Garg
Surrey,BC
Summary
Motivational Team Leader skilled in designing and following production schedules. Offers proven history of maximizing team productivity to meet targets. Dedicated to employee safety and proactive assignment, schedule and personnel management.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Team Leader
McDonalds
Surrey, BC
05.2022 - Current
- Provided coaching and feedback on employee performance, encouraging professional development.
- Developed strategies for problem solving and conflict resolution among team members.
Team Member
Tim Hortons
Surrey, BC
- Assisted customers with product selection and ordering process.
- Provided customer service support to ensure satisfaction.
- Received, processed, and stocked merchandise in accordance with store policies.
- Organized inventory shelves for easy access and maintenance of stock levels.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
Security Guard
Allied Universal
Richmond, BC
- Conducted daily security patrols of assigned areas.
- Enforced safety regulations and monitored access control points.
- Provided customer service assistance to staff and visitors in a professional manner.
- Answered questions from the public regarding facility rules and regulations.
Stower
Amazon
Surrey, BC
- Stowed merchandise in designated areas of the warehouse, including shelves, racks and bins.
- Maintained accurate inventory records by scanning bar codes for items received and shipped.
- Organized stock rooms to ensure efficient use of space and easy accessibility to products.
- Handled hazardous materials according to standard safety regulations.
Education
Diploma in General Studies -
Kwantlen Polytechnic University
Surrey, BC12.2022
Skills
- Client Service
- Work Planning
- Complaint Resolution
- Overtime Management
- Coaching
- Quality Improvement
- Cash Handling
- Documentation and Reporting
- Team Supervision
- Staff Training
- Teamwork and Collaboration
- Sales Expertise
- Goal Setting
- Attention to Detail
Affiliations
Salon Assistant
Accomplishments
- Got a McDonald's logo bottle as an appreciation of retailing.
Certification
- Have a security license
Languages
English
Professional
Hindi
Professional
Timeline
Team Leader
McDonalds
05.2022 - Current
Team Member
Tim Hortons
Security Guard
Allied Universal
Stower
Amazon
Diploma in General Studies -
Kwantlen Polytechnic University
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