Sônia Fernandes
Toronto
Summary
Motivated professional committed to delivering exceptional kitchen service and driving business success. Orders food and ingredients consistent with nutritional considerations and within budget restrictions. Develops and maintains vendor relations with multiple suppliers.
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
14
14
years of professional experience
Work History
Kitchen Manager
Sabor de Verdade Restaurant
01.2005 - 11.2018
- Delegated work to staff, setting priorities and goals.
- Supervised activities of dining room staff to maintain service levels and support guest needs.
- Resolved customer complaints in a timely manner while maintaining a positive attitude towards guests at all times.
- Set up banquet tables with tablecloths, napkins, china plates and cutlery.
- Monitored food temperature during storage and preparation to adhere to food safety standards.
- Maintained an organized workstation, ensuring tools and ingredients are readily available.
- Assisted cooks in preparing ingredients for meals.
- Followed recipes and customer requests to prepare meals.
- Monitored food temperatures to ensure safety and compliance with health regulations.
- Loaded and unloaded dishwashers, washing by hand large pots or items used on continuous basis.
- Transported trash to dumpster, properly disposing of expired food items.
- Stocked kitchen with necessary supplies such as food, paper goods and cleaning products.
- Coordinated with kitchen staff to ensure timely preparation and delivery of orders.
- Washed and sanitized plates using industrial dishwashers according to manufacturer instructions.
- Washed, peeled and cut fruits and vegetables to prepare for cooking or serving.
- Distributed food to waiters and waitresses to serve customers.
- Prepared variety of foods according to exact instructions and recipe specifications.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Prepared salads, desserts, appetizers and other cold items.
Education
High School Diploma -
Instituto Ana Vasquez
Vinhedo, SP, Brazil12-2000
Skills
- Food and kitchen organization;
- Mise en place for deserts, salads, cold dishes, etc;
- Experience in making desserts, salads, cold dishes and others;
- Cleaning and sanitizing work area;
- Excellent relationship with coworkers;
- Great in teamwork;
- Initiative, agile, pay attention to details;
- Food safety
- Inventory management
- Preparation techniques
- Kitchen equipment operation
- Customer service
- Problem solving
- Communication skills
- Quality control
- Health regulations
- Safety monitoring
- Cash management
Languages
Portuguese
First Language
References
References available upon request.
Timeline
Kitchen Manager
Sabor de Verdade Restaurant
01.2005 - 11.2018
High School Diploma -
Instituto Ana Vasquez