Sonia Cortez
Vista
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
11
11
years of professional experience
Work History
Case Manager
Interfaith Community Services Inc.
09.2024 - Current
- Works collaboratively with each individual resident to establish goals to incorporate basic needs, physical and mental health, socialization needs, and employment.
- Administers supportive services per agency and contract guidelines.
- Provides on-site direct case management services to clients utilizing a strength-based housing first approach to support clients in gaining long-term stability.
- Developed and implemented comprehensive case management plans to address client needs and goals.
DV Case Manager
Equus Workforce
10.2014 - 08.2024
- Identifies participant strengths and barriers to stability and assists participants in reducing barriers and linking to resources and other supportive services.
- Responsible for maintaining participant confidentiality; creating plans that would lead towards the client's self-sufficiency.
- Maintain clear and concise case notes to document client's progress; manage multiple reporting systems simultaneously; provide correct documentation by deadlines and ensure goals are met 95% of the time by implementing new policies and procedures that allow staff to work efficiently.
Education
High School Diploma -
Vista High School
Vista, CA06-2002
Skills
- Time management
- Active listening
- MS office
- Case planning
- Individualized Action Plans (IAP)
- Bilingual English/Spanish
- Team collaboration
Languages
Spanish
Professional Working
English
Full Professional
Timeline
Case Manager
Interfaith Community Services Inc.
09.2024 - Current
DV Case Manager
Equus Workforce
10.2014 - 08.2024
High School Diploma -
Vista High School
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