SONIA CABRAL
Brampton
Summary
Accomplished administrative professional with over16 years of experience providing high-level support to executives and teams. Expertise in managing office operations, streamlining processes, and enhancing efficiency across various functions. Proven track record in maintaining meticulous organization, handling confidential information, and ensuring seamless day-to-day operations. Adept at multitasking, problem-solving, and building positive relationships with colleagues and clients. Seeking to leverage extensive administrative experience and strong communication skills in a dynamic environment.
Overview
17
17
years of professional experience
Work History
Full-Time Administrator / Executive Assistant
AIL Canada
11.2007 - 09.2024
- Coordinated complex executive calendars, ensuring seamless scheduling across time zones to support efficient daily operations
- Proactively maintained confidentiality while optimizing workflows and anticipating executive needs
- Streamlined office operations by implementing new systems, reducing document retrieval time, and improving productivity
- Fostered a collaborative environment to enhance interdepartmental communication and operational efficiency
- Compiled and presented comprehensive performance reports, delivering actionable insights for executive decision-making
- Spearheaded weekly executive briefings to align on priorities and drive strategic initiatives
- Fostered strong client and agent relationships by resolving complex inquiries promptly, enhancing satisfaction and loyalty
- Provided exceptional service by anticipating client needs and delivering effective solutions
- Collaborated with multiple departments to improve communication and streamline workflows, ensuring smooth interdepartmental operations
- Proactively identified and resolved operational challenges through teamwork and effective communication
- Successfully recruited and onboarded new team members, creating a seamless transition process and fostering a supportive team environment
- Reviewed and negotiated vendor contracts to support cost-effective operations and resource allocation
- Orchestrated corporate events, ensuring adherence to budgets, seamless logistics, and positive attendee feedback, strengthening brand reputation
- Ensured adherence to industry regulations by managing licensing processes and maintaining meticulous documentation
- Conducted regular audits to verify compliance and safeguard company standards
Part-Time Administrator
CubeWorks Studio Inc
01.2009 - 08.2024
- Guided client commissions from consultation to final delivery, ensuring personalized service and maintaining high-quality standards throughout the process
- Collaborated closely with clients to align outcomes with their vision and expectations
- Coordinated with vendors and managed logistics for domestic and international shipping of commissioned artwork, ensuring timely and secure deliveries
- Negotiated favorable terms with vendors to support operational needs and maintain cost efficiency
- Drafted, reviewed, and finalized consignment agreements and NDAs, ensuring clarity, accuracy, and compliance with business policies
- Oversaw office supply management and streamlined purchasing processes, ensuring timely fulfillment of orders while optimizing budget utilization
- Reduced operational costs by streamlining purchasing processes and ensuring timely procurement of supplies to support seamless office operations
- Implemented organizational systems that improved day-to-day office functionality and reduced unnecessary spending
- Arranged travel itineraries and lodging for team members, ensuring seamless logistics for gallery-related activities
- Organized gallery events, managing all aspects of planning to ensure successful and memorable outcomes
- Provided exceptional service to clients, cultivating trust and fostering strong, long-term relationships
Education
Arch Bishop Romero Secondary Catholic School
Skills
- Expertise in calendar management, travel arrangements, and meeting coordination
- Proficient in Microsoft Office Suite, Google Suite, and QuickBooks
- 16 years of administrative experience across various industries
- Strong interpersonal skills with a proven ability to build relationships
- Fluent in English and Portuguese
- Time management
- Skilled in multitasking, decision-making under pressure, and meeting tight deadlines
- Recognized for implementing process improvements to enhance efficiency
- FSCO Sponsorship license coordinator: Assisted agents in licensing process
- Experienced in handling confidential information and ensuring compliance
- Project management experience with a history of successful project completion
- Customer service professional with specialized training in conflict resolution
Languages
English (Fluent)
Native or Bilingual
Portuguese (Fluent)
Native or Bilingual
Interests
- Music
- I participate in a variety of outdoor recreational activities
- Fashion and Style
- Personal Development and Self-Improvement
- Reading
- Puzzles
Timeline
Part-Time Administrator
CubeWorks Studio Inc
01.2009 - 08.2024
Full-Time Administrator / Executive Assistant
AIL Canada
11.2007 - 09.2024
Arch Bishop Romero Secondary Catholic School
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