Sonia Brar
Mississauga,ON
Summary
Accomplished, growth-focused professional with almsot 3 years of dynamic sales experience
across multiple stores of a brand. Equipped a steadfast commitment to customer service
excellence to enhance customer experience, maximize satisfaction, propel retention,
achieve/exceed sales goals, and increase business revenue. Possess superb abilities to
develop and maintain a high level of product knowledge to persuasively promote them
to existing and potential customers.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Team Lead/ Sales Associate
Banana Republic
Mississauga, ON
09.2019 - Current
- Coached team members in techniques necessary to complete job tasks.
- Worked different stations to provide optimal coverage and meet production goals.
- Continuously checked products for quality assurance according to strict guidelines.
- Trained new team members by relaying information on company procedures and safety requirements.
Volunteer
St Mary’s Food Bank
Mississauga, ON
07.2017 - 11.2017
- Assisted with special events or programs.
- Maintained clean, neat and operational facilities to serve program needs.
- Supported engaging, fun and smooth-running events by helping with organization and planning.
Education
Bachelor - Business Administration
York University
Toronto, ON04.2024
OSSD -
Mississauga Secondary School
Mississauga, ON06.2020
Skills
- Active listening skills with desire to help customers find a solution
- Ability to communicate with a variety of age groups and backgrounds
- Experience making suggestions to build sales and meet business
- Microsoft Office and Microsoft Excel trained
- Customer needs and provide a stellar customer service experience
- Experience with managing online product orders, assisting customers
Certification
- Licensed CPR
- First Aid and CPR LEVEL C trained
Languages
Hindi
Professional Working
Punjabi
Professional Working
Timeline
Team Lead/ Sales Associate
Banana Republic
09.2019 - Current
Volunteer
St Mary’s Food Bank
07.2017 - 11.2017
Bachelor - Business Administration
York University
OSSD -
Mississauga Secondary School
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