Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

SONIA BORATE

Oakville,ON

Summary

Dedicated professional successful at handling numerous clients and individuals. Focused on attending to various customer needs with history achieving and exceeding expectations. Expert salesperson and team leader.

Overview

7
7
years of professional experience

Work History

Account Manager

Travelers
Oakville, ON
01.2025 - Current
  • Reviewed existing policies to determine if changes were necessary.
  • Resolved customer complaints regarding coverage or service issues.
  • Maintained accurate records of client accounts and policy information.
  • Ensured compliance with all applicable laws, regulations and standards.
  • Responded promptly to inquiries from internal staff regarding customer accounts.
  • Acted as main point of contact in matters relating to broker concerns and needs.
  • Renewed existing accounts by building relationships with brokers.

Wedding Coordinator

Spencers At the Waterfront
Burlington, ON
02.2024 - Current
  • Conferred with customers to gather event requirements and explore opportunities.
  • Ensured compliance with health and safety regulations at all times.
  • Led site walk-through and meetings prior with staff to discuss checklists and delegate assignments.
  • Assisted guests throughout the duration of an event by providing directions or answering questions about available amenities.
  • Developed and maintained event timelines, ensuring all tasks were completed on schedule.

Real Estate Agent

ENGEL & VOLKERS
Oakville, ON
05.2023 - Current
  • Promoted property sales through advertisements, open houses and participation in multiple listing services.
  • Generated lists of properties compatible with buyers' needs and financial resources.
  • Acquired new customers, counseled clients and identified purchasing needs to deliver relevant real estate investments.
  • Networked with industry contacts to expand knowledge of real estate markets and best practices.
  • Called or emailed lapsed clients to inquire about continuing needs.
  • Maintained current and accurate CRM database of prospective customers.
  • Pushed through objectives, persuading clients to purchase by applying advanced sales techniques.

Real Estate Agent

RE/MAX
Toronto, ON
06.2022 - 05.2023

Inside Sales Agent

RE/MAX Real Estate Solutions
Toronto, ON
08.2021 - 05.2023
  • Took inbound calls on headset, promoting pre-construction properties to secure clients.
  • Cultivated and strengthened customer relationships to drive revenue growth.
  • Collaborated with team members to determine strategic sales approaches.
  • Initiated sales correspondence, preparing and presenting professional bids to customers.
  • Leveraged CRM to input customer interest and updates.
  • Used excellent verbal skills to engage customers in conversation.

Sales Associate

Tommy Bahama
07.2019 - 06.2020
  • Provided outstanding customer service.
  • Operated cash registers, managed financial transactions.
  • Achieved established sales goals and surpassed the same on several occasions.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.

Leasing Agent

Prica Global
Waterloo, ON
04.2018 - 02.2019
  • Assisted in finding and obtaining new prospective tenants via networking and social media.
  • Consistently conducted market research, work with management on developing sales strategies and marketing campaigns.
  • Educated customers on the leasing process, facilitate signing and completion of the tenant application and lease process.

Education

Real Estate Program

Humber College
Toronto, ON
04.2022

Wilfrid Laurier University
Waterloo, ON
2019

Skills

  • Team player mentality
  • Negotiation Tactics
  • Excellent communication skills
  • Written and oral communication skills
  • Financial records analysis
  • Sales expertise
  • Market research and analysis
  • Documentation and recordkeeping
  • Microsoft (word, excel, powerpoint etc)
  • Timeline Planning and Management
  • Executive presentation development
  • Technologically savvy

References

REFERENCES AVAILABLE UPON REQUEST

Timeline

Account Manager

Travelers
01.2025 - Current

Wedding Coordinator

Spencers At the Waterfront
02.2024 - Current

Real Estate Agent

ENGEL & VOLKERS
05.2023 - Current

Real Estate Agent

RE/MAX
06.2022 - 05.2023

Inside Sales Agent

RE/MAX Real Estate Solutions
08.2021 - 05.2023

Sales Associate

Tommy Bahama
07.2019 - 06.2020

Leasing Agent

Prica Global
04.2018 - 02.2019

Real Estate Program

Humber College

Wilfrid Laurier University

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