Sonia
Summary
Proven track record in enhancing guest satisfaction at Tulsi Hotel by swiftly resolving complaints and streamlining check-in processes, alongside coordinating events to exceed client expectations. At Shruti Desai, adeptly supported patient independence, showcasing exceptional problem-solving and communication abilities. Skilled in team collaboration and time management, consistently delivering results beyond employer expectations.
Overview
1
1
year of professional experience
Work History
Tulsi Hotel
Ujjval Patel
02.2024 - 04.2024
- Handled guest complaints efficiently, resolving issues quickly to maintain satisfaction levels consistently high.
- Improved guest satisfaction by implementing efficient check-in and check-out procedures.
- Coordinated events held at the motel facility, ensuring seamless execution of special occasions that met clients'' expectations.
- Managed daily operations for better customer service and increased revenue.
Worked at Furniture Manufacturing Company as HR
Shruti Desai
04.2023 - 12.2023
- Assisted with daily living activities, promoting patient independence and overall wellbeing.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Utilized problem-solving skills when faced with unexpected situations or emergencies within the healthcare setting.
Education
High School Diploma -
Government Senior Secondary School Paddisura Singh
Punjab India01.2023
Skills
good communication skills
team spirit
time management
punctual
problem solving skill
Languages
English
Limited Working
Timeline
Tulsi Hotel
Ujjval Patel
02.2024 - 04.2024
Worked at Furniture Manufacturing Company as HR
Shruti Desai
04.2023 - 12.2023
High School Diploma -
Government Senior Secondary School Paddisura Singh