Assisted with inventory management, including restocking, tracking sales trends, and managing visual merchandising
Provided exceptional customer service, assisting customers with product selection, fitting, and purchasing decisions.
Built relationships with customers to encourage repeat business.
Social Media Marketing Volunteer
OIS ART OF CANADA
07.2024 - Current
Created and curated engaging content tailored to target audiences across various platforms
Supported the marketing team in executing social media campaigns and content scheduling
Assisted in creating marketing materials and analyzing campaign performance data.
Barista
Cafe Billy
06.2023 - 04.2024
Operated cash registers and handled cash and card transactions
Maintained clean and healthy environment by following proper safety and sanitation regulations
Prepared teas, coffee, and other non-coffee drinks for customers
Brewed espresso and added syrups and steamed milk to craft specialty drinks for customers
Assisted with opening and closing tasks such as cleaning cafe areas or setting up displays.
Marketing / Sales Associate
Uncle Vintage
03.2021 - 08.2022
Developed creative digital marketing strategies for a variety of client, increasing their social media presence and brand recognition on Instagram/Shopify
Grew sales and boosted profits with Shopify, applying proactive management strategies and enhancing sales training
Handled customer relations issues, enabling quick resolution, and client satisfaction
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement
Demonstrated exceptional customer service skills, resolving customer complaints efficiently and courteously.
Server / Cashier
Kenzo Ramen
12.2020 - 04.2021
Prepared and served food and beverages to customers
Explained menu items and suggested appropriate options for food allergy concerns
Delivered customer checks and securely processed credit card or cash payments
Prioritized multiple tasks in dynamic environment and stayed calm and composed.
Education
Bachelor of Arts - Fashion Design And Production
Daegu University
Gyeongsan-si, Gyeongsangbuk-do, Republic Of Korea
02.2023
Skills
Photoshop Knowledge
Adobe Illustrator experience
Textile Design Experience
Logo Design
Creative Vision
Fashion Branding
Sales Tracking
Product Restocking
Time Management
Customer Service
Certification
Driver's License, 09/01/23
TOIEC, 905, 07/01/23
Languages
Korean
Native or Bilingual
English
Full Professional
Awards
Selected for Busan Textile Design Competition, 10/01/22
Sold Out - 32nd Daegu University Fashion Design Graduation Fashion show, 05/01/19
Silk screen design teaching - Major Experience Program at Daegu university, 2018-2019
Selected for Busan Textile Design Competition, 10/01/18
Received the Special Selection Award in Seoul International Illustration Competition, 01/01/18
Product Preparation & Customer Engagement Associat at Uncle Biff's California Killer CookiesProduct Preparation & Customer Engagement Associat at Uncle Biff's California Killer Cookies