Song Nguyen
WESTMINSTER
Summary
Experienced with navigating diverse routes and ensuring timely deliveries. Uses effective communication skills to enhance customer satisfaction and resolve issues. Knowledge of vehicle maintenance and safety protocols ensures reliable and secure operations.
Overview
5
5
years of professional experience
Work History
Delivery Driver
Uber Eats
Westminster, CA
02.2021 - Current
- Delivered orders efficiently using GPS navigation technologies to optimize routes.
- Communicated effectively with customers to ensure satisfaction and address concerns promptly.
- Maintained vehicle cleanliness and functionality, adhering to safety standards consistently.
- Collaborated with team members to streamline delivery processes and improve service times.
- Delivered packages to customer doorsteps and business offices.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
Delivery Driver
DoorDash
Westminster, CA
02.2021 - Current
- Completed on-time deliveries by choosing best and most efficient routes.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Verified accuracy of all deliveries against order forms.
- Delivered food orders promptly, ensuring customer satisfaction and adherence to schedule.
- Navigated efficiently to optimize delivery routes and minimize delays.
Education
High School Diploma -
Westminster High School
Westminster, CANo Degree -
Golden West College
Huntington Beach, CANo Degree -
Cypress College
Cypress, CASkills
- Customer service
- Positive attitude
- Valid Driver's license
- Attention to detail
- Time management
- Loading and unloading
- Safe driving record
- Heavy lifting
- Order verification
- [Language] fluency
- Customer interaction
- Courteous and polite demeanor
Accomplishments
- Maintained consistent and on-time delivery record with 100% of customers rating of Uber eats and 4.98 on DoorDash.
Languages
English
Native or Bilingual
Vietnamese
Native or Bilingual
Timeline
Delivery Driver
Uber Eats
02.2021 - Current
Delivery Driver
DoorDash
02.2021 - Current
High School Diploma -
Westminster High School
No Degree -
Golden West College
No Degree -
Cypress College