Sondos Awad
Edmonton
Summary
Dedicated Personal Trainer with a passion for health, wellness, and client success. Proven ability to develop customized fitness programs, build strong client relationships, and drive positive lifestyle changes. Adept at using technology to enhance training sessions, track progress, and deliver exceptional service. Strong background in customer engagement, sales, and adaptability, with experience in both in-person and remote settings.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Personal Trainer
Gymvmt
05.2024 - Current
- Educated clients on proper exercise techniques, reducing risk of injury during workouts.
- Increased client retention through consistent communication, motivation, and support.
- Explained exercise modifications and unsuitable movements to participants with history of injury.
- Improved client fitness levels by developing personalized workout plans and monitoring progress
Sales Associate
Ardene
09.2021 - 10.2021
- Engaged with customers to effectively build rapport and lasting relationships.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Demonstrated product features, answered questions, and redirected objections to highlight positive aspects.
- Resolved customer complaints.
- Performed cash and card transactions to complete customer purchases.
stock and sales associate
Sara Folard & Gifts
02.2019 - 03.2020
- Answered customer's questions, addressed problems and complaints in person and by phone.
- Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
Volunteer
Mentor — Big Brother Big Sister Club
09.2019 - 02.2020
- Assisted parents with concerns involving their children.
- Effectively supervised, and mentored 15-26 children during daily activities and events to include all sports, arts, and parents gatherings.
Education
Certified Personal Trainer And Nutritionist
International Sports And Sciences Association
01.2024
Undergraduate — Bachelor of Science - Immunology
University of Alberta
2024
Skills
- Exceptional Customer Service
- Self motivation and initiative
- Adaptable to new skill
- Relationship building
- Client Coaching
- Fitness Program Development
Certification
- CPT - Certified Personal Trainer
- CSCS - Certified Strength and Conditioning Specialist
- Nutritionist Certification
- CPR and First-aid certifications
Languages
English
Native or Bilingual
Arabic
Native or Bilingual
Timeline
Personal Trainer
Gymvmt
05.2024 - Current
Sales Associate
Ardene
09.2021 - 10.2021
Volunteer
Mentor — Big Brother Big Sister Club
09.2019 - 02.2020
stock and sales associate
Sara Folard & Gifts
02.2019 - 03.2020
Undergraduate — Bachelor of Science - Immunology
University of Alberta
Certified Personal Trainer And Nutritionist
International Sports And Sciences Association
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