Summary
Work History
Education
Skills
Languages
Timeline
Generic

Sona Rostomyan

Burbank

Summary

Motivated and detail-oriented professional with experience in customer service, retail, and the management of brands. Experience working with customers to build relationships and provide excellent service, as well as experience with the responsibilities that come with working in fast-paced environments. Skilled in communication, problem solving, and organization, as well as the ability to multitask and work effectively as part of a team. Multilingual in Armenian, English, Russian, and French, as well as receiving training in medical terminology and physical therapy aide work. Dedicated to providing customers and patients with quality service and experience.

Work History

Customer Service Associate

Crystal Cleaners
Glendale, CA
2023 - 2026

Assisted with drop off and pick up, performed transactions and operated register, and answered customer questions and issues. Performed work in an organized manner and provided exceptional customer service to clients.

Brand Manager/Makeup Artist

Chanel at Sephora
Nantes, France
2011 - 2015

Provided makeup consultations and beauty advice to customers while selling Chanel products. Used knowledge of the brand’s products to assist customers in selecting the items that best suited their needs. Built relationships with customers through excellent customer service.

Brand Representative

Salamander
Yerevan, Armenia
2009 - 2010

Represented the Salamander brand in retail store setting. Assisted customers with product selection. Contributed to store appearance and operations. Provided excellent customer service to retail customers.

Brand Manager

Nushikyan Association
Yerevan, Armenia
2007 - 2009

Chanel brand presence - Assisted customers with product selection and provided outstanding customer service. Supported sales efforts and maintained knowledge of products to enhance the overall customer experience.

Geodesy Department Assistant

State Cadastre Committee of Armenia
Yerevan, Armenia
2005 - 2007

Assisted the Department of Geodesy with various administrative tasks and kept their documents and records up to date. Supported the operational duties of the department in a professional office environment.

Education

Certificate - Medical Terminology / Physical Therapy Aide

Burbank Adult School
Burbank
2026

Master of Science - Criminal Law

New Moscow University of Law
Moscow, Russia
06.2005

Skills

  • Fluent in Armenian, English, Russian, and French
  • Strong customer service and communication skills
  • Excellent interpersonal and teamwork abilities
  • Multitasking in fast-paced environments
  • Organization and time management
  • Basic computer skills
  • Knowledge of medical terminology
  • Patient support and care assistance
  • Attention to detail
  • Problem-solving skills

Languages

English
Native or Bilingual
French
Native or Bilingual
Armenian
Native or Bilingual
Russian
Native or Bilingual

Timeline

Customer Service Associate

Crystal Cleaners
2023 - 2026

Brand Manager/Makeup Artist

Chanel at Sephora
2011 - 2015

Brand Representative

Salamander
2009 - 2010

Brand Manager

Nushikyan Association
2007 - 2009

Geodesy Department Assistant

State Cadastre Committee of Armenia
2005 - 2007

Certificate - Medical Terminology / Physical Therapy Aide

Burbank Adult School

Master of Science - Criminal Law

New Moscow University of Law
Sona Rostomyan