A highly dependable individual with a sound understanding of medical assistance and clerical duties. Exceptional communication and customer service acumen. Skilled in managing front office functions, including customer service, patient billing, and collections and records management. Seeking to take the next career step in health administration with a respected organization.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Community Rehabilitation Worker
Universal Rehabilitation services Agency
Calgary, AB
01.2024 - Current
Provided guidance and support to individuals with disabilities in their daily activities.
Facilitated individualized programs for each client based on their needs, abilities, and interests.
Administered medication to individuals.
Engaged in behavior modification techniques such as positive reinforcement to encourage desired behaviors.
Attended team meetings regularly to discuss case management decisions or updates regarding a particular client's progress.
Assisted clients in developing independent living skills such as budgeting, cooking, housekeeping, and transportation.
Provided crisis intervention services when needed such as calming an agitated person or de-escalating a situation involving potential harm.
SUPERVISOR
BARCELOS
10.2020 - 01.2021
Assisted with the flow of guests by taking food and drink orders as needed
Cash handling and end-of-day revenue reconciliation and applicable paperwork
Communicate with the customers and assisted with clean-up
Maintained a cheerful, friendly attitude toward customers while correctly operating the cash register
Perform other duties as assigned by my manager
Registered Nurse, Medical-Surgical Unit
NORTH REGIONAL MEDICAL CENTER LUDHIANA
07.2016 - 06.2018
Write information in medical records or provide narrative summaries to communicate patient information to other health care providers
Consult with or refer patients to appropriate specialists when conditions exceed the scope of practice or expertise
Order and interpret diagnostic or laboratory tests
Perform physical examinations by taking vital signs, checking neurological reflexes, examining breasts, or performing pelvic examinations
Document patients' health histories, symptoms, physical conditions, or other diagnostic information
Educate patients and family members regarding prenatal, intrapartum, postpartum, newborn, or interconnection care
Plan, provide, or evaluate educational programs for nursing staff, health care teams, or the community
Prepare and maintain records of client progress and services performed, reporting changes in client condition to the manager or supervisor
Perform healthcare-related tasks, such as monitoring vital signs and medication, under the direction of registered nurses or physiotherapists
Education
Post Graduate Diploma - Health and Human Service Management
Bow Valley College
01.2020
General Nursing and Midwifery -
Mohan dai Oswal cancer hospital
01.2019
Certificate Diploma - Hospital Unit Clerk
Bow Valley College
Skills
Providing care to patients
Administering medications
Check vital signs
Effective communication
Time management
Energetic
People-oriented and efficient under pressure
Arts, Crafts, and games
Creative and organized
Licensed childcare provider
First Aid and CPR certified
Parent communication
MS Office proficient
Friendly and efficient multi-tasked
Recreational Activities
Answering phone calls
Strong medical terminology
Behavioral support
Client Needs Assessments
Personal care assistance
Certification
Licenced Practioner Nurse
Registered Nurse
Alberta Child Care Staff Certification: Child Development Assistant Level 1
Current CPR and First Aid certificate
Alberta Net care Portal training certificate
Certificate of Cne workshop or Forensic Nursing
Timeline
Community Rehabilitation Worker
Universal Rehabilitation services Agency
01.2024 - Current
SUPERVISOR
BARCELOS
10.2020 - 01.2021
Registered Nurse, Medical-Surgical Unit
NORTH REGIONAL MEDICAL CENTER LUDHIANA
07.2016 - 06.2018
Post Graduate Diploma - Health and Human Service Management