Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Sonam Tshomo

Richmond

Summary

Proven team player and multitasker, excelled in fast-paced environments at McDonald's, enhancing customer satisfaction through exceptional service and maintaining high-quality standards. Skilled in customer service and cash handling, adept at problem-solving and maintaining cleanliness, consistently meeting employer's expectations without compromising efficiency.

Positive, adaptable, and reliable with strong commitment to teamwork and customer service. Understands importance of maintaining clean and organized environment, coupled with skills in handling transactions and providing excellent customer experiences. Aiming to contribute to positive team atmosphere and ensure customer satisfaction.

Overview

7
7
years of professional experience

Work History

Crew Member

McDonald's
02.2024 - Current
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.

Dishwasher

Masterchief Cafe
02.2018 - 01.2023
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Followed supervisor instructions to complete tasks on time.
  • Kept work area clean, dry, and free of debris to prevent incidents and accidents.
  • Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
  • Completed extra cleaning work on garbage cans, racks, dry storage areas, and other fixtures to keep kitchen spotless.
  • Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
  • Assisted with basic food preparation tasks as needed, helping expedite meal service for guests.
  • Streamlined dishwashing processes by prioritizing incoming dirty dishes based on usage needs of the kitchen staff.

Education

MBA -

University Canada West
Vancouver, None
04-2025

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Problem-solving
  • Cash handling
  • Clear communication
  • Cleaning
  • Attention to detail

Languages

English
Full Professional
Hindi
Professional Working

Timeline

Crew Member

McDonald's
02.2024 - Current

Dishwasher

Masterchief Cafe
02.2018 - 01.2023

MBA -

University Canada West
Sonam Tshomo