Sonam Patel
Ingersoll,ON
Summary
I am seeking employment within a customer service environment it being office related or elsewhere, where I am able to utilize my communication and customer service skills to grow personally and professionally.
Overview
12
12
years of professional experience
Work History
Medical Administrative Assistant
Amica City Centre Retirement Home
2019.03 - 2019.04
- Greeting and welcoming residents and visitors
- Direct billing and procedures for residents.
- Supported office staff and operational requirements with administrative tasks.
Customer Service/Cashier/Kitchen
McDonalds
2017.05 - 2018.12
- Preparing and cooking food as requested.
- Stock and inventory.
- Baking, grilling and deep frying.
Part-time Cashier
Food Basics
2016.08 - 2016.09
- Operated cash register for cash and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Inventory.
- Greeted customers entering store and responded promptly to customer needs.
Customer Service/Cashier
Raj Medical Store
2012.10 - 2014.04
- Handling cash, small and large amounts.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
Part-time OSAP loans representative
Davis and Henderson
2010.09 - 2010.12
- Usage of operating systems such as company operating systems, Microsoft Word
- Handling large amounts of payment and personal information such as Identification, Phone numbers and Address along with credit information
- Call centre abilities such as attentive listening, politeness and customer satisfaction.
Part-time Reception
Georgetown Chevrolet
2006.12 - 2007.02
- Customer service & attending phone calls
- Handling payments for car leases, service and repair documents
- Opening and closing procedures such as locking up, safety of cash, cleaning
- Processing customer information, and billing.
Education
Medical Office Administration - Medical Office Assistant
Algonquin Community College
06.2019
Makeup Artist
Online Makeup
02.2015
High School Diploma -
Georgetown District High School
06.2007
Skills
- Knowledge and ability to navigate operating systems-Microsoft Word, Excel, PowerPoint
- Excellent communication Skills and Customer Service skills
- Inventory Stocking
- Appointment Scheduling
- Data Entry Efficiency
- Problem-Solving
- Computer Skills
- Phone and Email Etiquette
Referencesavailable
True
Languages
English
Full Professional
Punjabi
Full Professional
Gujarati
Professional Working
Hindi
Limited Working
Timeline
Medical Administrative Assistant
Amica City Centre Retirement Home
2019.03 - 2019.04
Customer Service/Cashier/Kitchen
McDonalds
2017.05 - 2018.12
Part-time Cashier
Food Basics
2016.08 - 2016.09
Customer Service/Cashier
Raj Medical Store
2012.10 - 2014.04
Part-time OSAP loans representative
Davis and Henderson
2010.09 - 2010.12
Part-time Reception
Georgetown Chevrolet
2006.12 - 2007.02
Medical Office Administration - Medical Office Assistant
Algonquin Community College
Makeup Artist
Online Makeup
High School Diploma -
Georgetown District High School