SONAM KUMARI
Surrey
Summary
Experienced in supporting teams and clients in fast-paced environments with skills in sales supervision, customer service, and administrative tasks. Managed front-desk communication, scheduling, and customer inquiries professionally. Developed leadership and coordination skills as a sales Supervisor and gained a well-rounded business understanding through college projects in marketing, HR, and computer applications. Reliable, approachable, and focused on maintaining smooth and efficient operations independently or in teams.
Overview
2
2
years of professional experience
Work History
SALES SUPERVISOR
Warehouse One
08.2023 - 01.2025
- Supervised and supported a sales team of 5+ employees, consistently driving sales growth and team performance.
- Monitored daily sales reports and adjusted strategies to consistently exceed targets by an average of 10% monthly.
- Supported training initiatives for new hires, promoting product knowledge and sales techniques.
- Assisted in inventory management, reducing stock shortages and excess by coordinating with suppliers.
FRONT DESK ADMINISTRATION
Dorset College
03.2024 - 09.2024
- Greet and assist students, staff, and visitors professionally and courteously.
- Manage front desk operations, including answering phone calls, emails, and directing inquiries.
- Handle administrative tasks such as data entry, document preparation, and correspondence.
- Organize and maintain physical and digital files and records.
Warehouse Worker
Skylark Logistics
10.2022 - 03.2023
- Conducted regular inventory checks to ensure accuracy and availability of stock.
- Maintained cleanliness and organization of work areas to promote safety standards.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Collaborated with team members to streamline workflow and enhance productivity.
Education
Buisness Management - Advance Diploma
BCIT
Burnaby, BC08-2025
Non- Medical - High School
Mount Carmel
04-2022
Skills
- Customer Service
- Team Leadership
- Sales Support
- Administrative Assistance
- Scheduling & Coordination
- Data Entry & Reporting
- Management support
- Problem Solving
- Team Collaboration
- Attention to Detail
- Sorting and labeling
- Assembly and production
- Warehouse operations
- Microsoft office
Timeline
FRONT DESK ADMINISTRATION
Dorset College
03.2024 - 09.2024
SALES SUPERVISOR
Warehouse One
08.2023 - 01.2025
Warehouse Worker
Skylark Logistics
10.2022 - 03.2023
Buisness Management - Advance Diploma
BCIT
Non- Medical - High School
Mount Carmel
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