Sonam Khurana
Regina,Canada
Summary
Detail-oriented and results-driven Electrical Engineer with 4 plus years of experience in designing, analyzing, and optimizing electrical systems across diverse industries. Adept at managing projects through all phases, from initial concept to final implementation, while ensuring compliance with industry standards and client specifications. Proficient in circuit design, power distribution, and control systems, in both hardware and software integration. Known for strong problem-solving skills, attention to detail, and the ability to collaborate effectively with cross-functional teams.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Office Administrator
Canadian Line Haul Transport Ltd
01.2023 - Current
- Oversaw day-to-day administrative functions, ensuring the smooth operation of the office, including answering phones, scheduling appointments, and handling inquiries
- Managed financial records, including invoicing, payroll, and expense tracking, to maintain accurate accounting and financial reporting
- Organized and scheduled shipments, tracked deliveries, and liaised with drivers and customers to ensure efficient transport logistics
- Created and maintained important documents, including contracts, employee records, and safety compliance reports, ensuring accuracy and compliance with regulations
- Assisted clients and resolved inquiries, concerns, and complaints, ensuring a high level of customer satisfaction
- Supported HR functions such as recruitment, onboarding, and employee relations, contributing to a productive and harmonious work environment
Client Relations Associate
Hinduja Global Solutions Limited
09.2023 - 12.2023
- Assisting customers with technical issues, troubleshooting problems, and resolving product or service-related queries promptly and accurately
- Staying up-to-date with our company's products and services, ensuring that comprehensive information and solutions are provided to customers
- Communicating with customers through various channels, such as phone, email, or chat, clearly and professionally, ensuring a positive customer experience
- Keeping detailed records of customer interactions and resolutions, ensuring that accurate and up-to-date information is available for reference
- Working closely with cross-functional teams, including developers and engineers, to resolve complex technical issues and improve product performance
- Striving to achieve and exceed performance targets, including response times, resolution rates, and customer satisfaction ratings.
Junior Engineer
A-Star Power and Switchgear Transformer
06.2021 - 11.2022
- Tested completed installations for proper operation before handing over final product to client.
- Assisted in the design and testing of electrical systems for both commercial and residential applications.
- Analyzed data collected during routine tests in order to determine if further action is necessary.
- Identified areas where improvements could be made in order to increase efficiency or reduce costs. Performed troubleshooting on existing electrical equipment to identify any issues or malfunctions.
- Collaborated with contractors to ensure timely completion of projects within budget constraints.
- Provided technical support to other engineers working on various projects throughout the organization.
- Analyzed electrical schematics, circuit diagrams, and wiring diagrams to ensure accuracy and safety standards were met.
- Provided guidance and training on the use of complex electronic equipment when requested.
- Provided troubleshooting and analysis for discovered electrical faults, offering potential solutions.
- Conducted energy audits and recommended improvements to increase efficiency and reduce costs.
- Evaluated electrical systems, products, components, and applications by applying knowledge of electricity and materials.
- Determined appropriate cables, fuses and electrical elements to use during installation phase of weapons detection systems.
- Managed electrical project timelines and budgets, ensuring projects were completed on schedule and within financial constraints.
Research Assistant
National Institute of Technology
07.2019 - 12.2020
- Identify and compile lists of potential research subjects in accordance with study objectives and parameters, as appropriate to the individual position.
- Review and edit data to ensure completeness and accuracy of information; follow up with subjects to resolve problems or clarify data collected.
- Analyze experimental or research data using statistical or other relevant methods, using software such as MATLAB and specialized engineering tools.
- Prepare reports, summaries, and documentation of research findings. This included writing technical reports and research papers.
- Performed literature reviews to ensure accuracy of results and maintained a database of all research activities conducted during the course of each project.
- Created detailed summaries of existing studies for use in further investigations, and prepared comprehensive reports summarizing research findings.
- Collaborated with other researchers in developing study designs, methods, and tools for data collection. Prepared reports, presentations, and articles using Microsoft Word and PowerPoint.
- Set up, calibrated, and maintained laboratory and field research equipment.
Assistant Professor
Lovely Professional University
11.2017 - 07.2019
- Taught courses in Electrical Engineering to undergraduate and/or graduate students, employing various teaching methods, and maintained a dynamic and engaging classroom environment
- Conducted research in Power systems, resulting in publications in reputable academic journals and conference presentations
- Advised and mentored students, providing academic guidance, career counseling, and support for research projects and thesis work
- Actively participated in curriculum development and revision, ensuring that course content remained current and aligned with industry standards
- Collaborated with colleagues by serving on university committees, such as academic, research, or departmental committees, to contribute to the university's goals and initiatives
- Generated regular progress reports for students, summarizing their academic development and highlighting areas where additional support and improvement were needed
- Additionally, Handle customer complaints by providing solutions, often within a time limit to ensure customers are satisfied.
Education
Masters of Technology - Electrical Engineering
Punjab Technical University, India WES Evaluated
India01-2016
Bachelors of Technology - Electrical Engineering
Punjab Technical University, India WES Evaluated
India 01-2014
Skills
- Proficient in Electrical design and analysis software, such as AutoCAD, and MATLAB
- Experienced in conducting feasibility studies, risk assessments, and electrical system troubleshooting
- Solid understanding of power distribution systems, control systems, and electrical equipment
- Skilled in project management, including planning, budgeting, and resource allocation
- Excellent problem-solving and analytical skills with a focus on innovation and efficiency
- Worked with Xpert IT Solutions Software
Languages
- English
- Hindi
- Punjabi
Certification
- Engineer in Training, Association of Professional Engineers and Geoscientists of Saskatchewan (APEGS) in progress
Accomplishments
Publications:
- Sonam Khurana and Sheela Tiwari "Stability Issues in Microgrid-A Review", December 15, 2020, Green Energy: Solar Energy, Photovoltaics, and Smart Cities
- Sonam khurana and Y.S Brar "Supercapacitor- A Review", August 20,2016, National Conference on Advanced Computational Methods in Electrical Engineering (ACMEE-2016)
Timeline
Client Relations Associate
Hinduja Global Solutions Limited
09.2023 - 12.2023
Office Administrator
Canadian Line Haul Transport Ltd
01.2023 - Current
Junior Engineer
A-Star Power and Switchgear Transformer
06.2021 - 11.2022
Research Assistant
National Institute of Technology
07.2019 - 12.2020
Assistant Professor
Lovely Professional University
11.2017 - 07.2019
Masters of Technology - Electrical Engineering
Punjab Technical University, India WES Evaluated
Bachelors of Technology - Electrical Engineering
Punjab Technical University, India WES Evaluated
- Engineer in Training, Association of Professional Engineers and Geoscientists of Saskatchewan (APEGS) in progress
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