Sonam Kaur
Winnipeg,MB
Summary
Dynamic Crew Member with proven expertise in customer engagement and cash handling, honed at Agnes Trinidad. Excelled in a fast-paced environment, enhancing sales through upselling and superior service. Demonstrated leadership and teamwork, significantly contributing to a positive and efficient workplace. Skilled in problem-solving and communication, ensuring customer satisfaction and operational excellence. Competent Crew Member ready to take on demanding workload to achieve objectives. Experienced in organizing supplies and equipment for efficient use. Team player with drive to reach organizational goals.
Overview
1
1
year of professional experience
Work History
Crew Member
Agnes Trinidad
2023.06 - Current
- Worked front counter, kitchen, and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Operated cash register to ring up final bill and process various forms of payment.
- Contributed to increased sales by upselling menu items and promoting special offers.
- Supported inventory management efforts by accurately tracking stock levels and reporting low supplies to supervisors.
Education
BBA - Business Administration
The University of Winnipeg
515 Portage Ave, Winnipeg, MB R3B 2E904.2026
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-Solving
- Clear Communication
- Cash Handling
- Flexible Schedule
- Leadership Qualities
- Hospitality service expertise
- Complex Problem-Solving
- Interactive communication skills
- Customer Engagement
Languages
English
Full Professional
Timeline
Crew Member
Agnes Trinidad
2023.06 - Current
BBA - Business Administration
The University of Winnipeg
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