Summary
Overview
Work History
Education
Skills
Certification
Languages
Websites
Accomplishments
References
Timeline
Generic

Sonam Choden

Sparwood,BC

Summary

Ambitious, career-focused opportunity seeker to build a career while achieving company goals. I am proficient in keeping employees on task, maintaining food safety, and meeting productivity goals in fast-paced environments. Organized, hardworking, and diligent food service professional motivated to exceed objectives. I have experience in various fields of IT, customer service, and volunteering.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Food Service Supervisor

Tim Hortons
Sparwood, British Columbia
10.2023 - Current
  • Supervise the activities of the shift in preparing food, taking orders, and customer service.
  • Calculate and order the ingredients and supplies needed to create the meals.
  • Help with staff planning and scheduling, making sure there is enough coverage to fulfill the demands of the shift.
  • Ensure that all items are prepared efficiently to meet demand every day.
  • Training and developing new and current team members, as well as inspiring and energizing a team to reach goals.
  • Keep track of product availability and make sure bakers refill as needed.
  • Address client complaints and fix the problems to deliver the highest degree of satisfaction.

Front of House Server

Pepper Hakka and Thai Cuisine
08.2022 - 09.2023
  • Maintain cleanliness of the restaurant, including tables, floors, countertops, and other surfaces.
  • Greet guests promptly and warmly upon arrival, ensuring all questions were answered fully.
  • Design, plan, and cater full buffets for in-house events.
  • Assemble and expedite food for customers, checking orders for accuracy.

Machine Operator

GLAD
01.2022 - 09.2023
  • Communicate effectively with supervisors regarding daily operations and job progress.
  • Secure packages to avoid damage, and load and unload merchandise onto delivery trucks.
  • Weigh and measure materials to create uniform products.

Front of House Employee

Chef's House
05.2023 - 08.2023
  • Communicate needs to management for escalating issue resolution.
  • Process payments accurately using the point-of-sale system.
  • Arrange tables and decorations according to the client's specifications.

Assistant IT Officer

Dee-Sung Headquater
Thimphu, Bhutan
11.2020 - 09.2021
  • Set up and configure system user hardware and software applications.
  • Answered user inquiries to resolve computer software or hardware operation problems.
  • Draft briefings, reports, and presentations for commanding officers.
  • Installed and performed minor repairs to hardware, software, or peripheral equipment.

Housekeeper

Tashi Namgay Resort
Paro, Bhutan
08.2019 - 05.2020
  • Vacuumed floors and dusted furniture to maintain an organized, professional appearance.
  • Laundered sheets and removed stains to restore linens to pristine condition.
  • Report maintenance concerns or repairs to the appropriate supervisor for prompt remediation.
  • Requested maintenance orders to fix non-working equipment and address room damage.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Communicated with customers about requests for additional supplies or cleaning services.

Education

Diploma - Tourism And Hospitality Management.

George Brown College
Toronto, ON
08-2023

Diploma - Computer System And Network

Jigme Namgyal Engineering College
Samdrup Jongkhar, Bhutan
07-2019

Skills

  • Staff Supervision
  • Inventory Management
  • Quality assurance and understanding
  • Operational Efficiency
  • Schedule Management
  • Basic Computer knowledge
  • Knowledge on Microsoft Office
  • Strong Interpersonal and Communication Skills

Certification

  • Smart Serve (230513117529)
  • First Aid and CPR certification
  • Food Handler's Certification (85928509B)
  • Driving Licence

Languages

English
Professional
Hindi
Professional
Dzongkha
Professional
Nepali
Limited

Websites

Accomplishments

  • Scout Leader
  • Ambassador of Messengers of Peace at college.
  • De-suung Training.

References

References available upon request.

Timeline

Food Service Supervisor

Tim Hortons
10.2023 - Current

Front of House Employee

Chef's House
05.2023 - 08.2023

Front of House Server

Pepper Hakka and Thai Cuisine
08.2022 - 09.2023

Machine Operator

GLAD
01.2022 - 09.2023

Assistant IT Officer

Dee-Sung Headquater
11.2020 - 09.2021

Housekeeper

Tashi Namgay Resort
08.2019 - 05.2020

Diploma - Tourism And Hospitality Management.

George Brown College

Diploma - Computer System And Network

Jigme Namgyal Engineering College

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Sonam Choden