Sales Representative with over 2 years of experience, adept in leveraging market research and customer feedback to drive sales strategies and enhance customer service. Possesses a strong foundation in digital literacy, problem-solving, and interpersonal communication, crucial for developing and maintaining relationships with key industry stakeholders. Demonstrates a keen ability for data analysis, identifying trends and opportunities that contribute to strategic decision-making and business growth.
Overview
2
2
years of professional experience
Work History
Sales Representative
Tile Shoppe Mississauga
Mississauga, Canada
05.2023 - 02.2024
Leverage market research and customer feedback to identify emerging trends and opportunities in the tile industry, providing valuable insights to the employer for strategic decision-making
Utilize knowledge of interior design trends to suggest complementary tiles for customer projects
Analyze sales data and customer interactions to identify areas for improvement in sales strategies and customer service, ultimately leading to increased sales and customer satisfaction for Tile Shoppe Mississauga
Analyze sales data to identify patterns and opportunities, helping the employer to optimize inventory management and develop targeted marketing campaigns
Implement innovative sales techniques and strategies to drive customer engagement and increase sales revenue, staying ahead of competitors in the tile industry for Tile Shoppe Mississauga
Develop and maintain strong relationships with local interior designers and contractors to position Tile Shoppe Mississauga as the preferred tile supplier for their projects, ultimately expanding the customer base and increasing sales revenue
Identify and pursue partnership opportunities with local home renovation shows and events to showcase Tile Shoppe Mississauga's products, increase brand awareness, and drive sales through direct engagement with potential customers
Client Relationship Manager
INNOVO PLUS INC.
Brampton, Ontario, Canada
07.2022 - 03.2023
Established sales goals and generated leads that contributed to increased growth and profitability
Develop and implement personalized client engagement strategies tailored to each client's specific needs and goals, ensuring a high level of customer satisfaction and retention
Develop and implement client retention strategies to ensure long-term partnerships and loyalty with key accounts, leading to sustainable business growth and increased profitability for the company
Utilize data analytics to identify trends and opportunities within client relationships, allowing for proactive strategies to enhance client satisfaction and drive business growth for INNOVO PLUS INC
Collaborate with the marketing team to analyze market trends and identify new business opportunities for the company, providing valuable insights for strategic decision-making and business growth
Identify and leverage strategic partnerships within the industry to expand client network and enhance business opportunities for INNOVO PLUS INC
Create and maintain a client feedback loop system to gather insights and suggestions on the company's services, ensuring continuous improvement and alignment with client expectations, leading to enhanced client satisfaction and long-term business relationships for INNOVO PLUS INC
Administrative Assistant
Corporate Rent A Car
Brampton, Ontario, Canada
03.2022 - 07.2022
Operating calls to and from Insurance companies for insurance replacements
Handling payments, drafting and sending invoices and collecting cheques on time
Coordinating with the fleet management team to ensure that rental vehicles are well-maintained and ready for customer use at all times, proactively identifying and resolving any maintenance or repair issues to minimize downtime and maximize customer satisfaction
Organizing and maintaining a comprehensive inventory of rental vehicles, ensuring availability for customers and timely maintenance and servicing to meet client needs and expectations
Implementing a customer feedback system to gather insights on the rental experience, analyze the data, and make recommendations for process improvements to enhance customer satisfaction
Education
ADVANCED DIPLOMA - Business Administration
HUMBER COLLEGE
TORONTO
06.2024
DIPLOMA IN BUSINESS MANAGEMENT AND ENTREPRENEURSHIP -
STRATEGY FIRST UNIVERSITY
YANGON
01.2022
FOUNDATION IN LIFE SCIENCES -
LONDON BRUNEL INTERNATIONAL COLLEGE(LBIC)
LONDON
01.2020
HIGER SECONDARY EDUCATION -
DAVID GAME COLLEGE
LONDON
01.2019
Skills
Effective Problem Resolution
Flexibility
Versatile Response Ability
Customer Engagement
Interpersonal communication
Organization
Time management
Self-reliance
Critical thinking
Collaboration
Digital literacy
Attention to detail
Computer software
Languages
English
Full Professional
Hindi
Native or Bilingual
Burmese/Myanmar
Native or Bilingual
Timeline
Sales Representative
Tile Shoppe Mississauga
05.2023 - 02.2024
Client Relationship Manager
INNOVO PLUS INC.
07.2022 - 03.2023
Administrative Assistant
Corporate Rent A Car
03.2022 - 07.2022
DIPLOMA IN BUSINESS MANAGEMENT AND ENTREPRENEURSHIP -