Sonam
Etobicoke,ON
Summary
Resourceful Supervisor known for high productivity and efficient task completion. Specialize in team leadership, conflict resolution, and operational oversight. Excel in communication, problem-solving, and adaptability to ensure smooth operations and workplace harmony. Committed to fostering positive work environments and achieving goals through effective supervision and staff engagement.
Overview
7
7
years of professional experience
Work History
Supervisor
Reef canada
Toronto, Ontario
08.2022 - 08.2024
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Tracked progress on projects and provided timely feedback to staff members.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Performed monthly inventory checks to ensure sufficient stock levels for all products.
Office Assistant
Shiva institute
Amritsar, Punjab
02.2017 - 12.2020
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
- Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
- Managed office supply inventory by tracking orders and ensuring adequate stock levels are maintained at all times.
Education
High School Diploma -
St. Clair College of Applied Arts And Technology
Windsor, ON05-2021
Master of Commerce - Commerce
Guru Nanak Dev University
Amritsar05-2016
Skills
- Inventory Control
- Data Analytics
- Operations Management
- Schedule development
- Strategic Planning
- Process Improvement
Languages
English
Professional
Timeline
Supervisor
Reef canada
08.2022 - 08.2024
Office Assistant
Shiva institute
02.2017 - 12.2020
High School Diploma -
St. Clair College of Applied Arts And Technology
Master of Commerce - Commerce
Guru Nanak Dev University
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