Summary
Overview
Work History
Skills
Timeline
Generic

Sonali Singh

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

6
6
years of professional experience

Work History

COTA

Fresno Nursing Center
01.2024 - Current
  • Developed strong rapport with patients and families through compassionate care and clear communication about treatment objectives.
  • Monitored patients' performance in therapy activities by providing instruction and encouragement.
  • Educated caregivers on appropriate therapeutic techniques, fostering a supportive environment for continued progress outside of therapy sessions.
  • Promoted independence in daily living activities by teaching adaptive techniques and effective use of assistive devices.

COTA

Kings Nursing & Rehab
08.2023 - 01.2024
  • Developed strong rapport with patients and families through compassionate care and clear communication about treatment objectives.
  • Monitored patients' performance in therapy activities by providing instruction and encouragement.
  • Educated caregivers on appropriate therapeutic techniques, fostering a supportive environment for continued progress outside of therapy sessions.
  • Promoted independence in daily living activities by teaching adaptive techniques and effective use of assistive devices.

Clinic Manager

Physical Medicine & Rehabilitation
12.2019 - 02.2022
  • Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
  • Proficiency in utilizing medical practice management information systems
  • Fundamental knowledge of ICD-10 codes and procedures
  • Knowledge of physician documentation standards With HIPAA requirements
  • Entering refill requests and prior authorizations
  • Maintained and supervised office operations
  • Enhanced team morale through regular performance evaluations, constructive feedback, and tailored professional development plans.

Receptionist and Key Holder

BayMark Health Services
03.2019 - 12.2019
  • Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity
  • Collected payments from clients and updated account balances
  • Kept reception area clean and neat to give visitors positive first impression
  • Directed incoming calls to internal personnel and departments, routing to best-qualified entity to respond to callers' needs
  • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels

Dispatcher/Office Assistant

KRS Trucking
04.2018 - 03.2019
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Corresponded with clients through email, telephone or postal mail.
  • Handled diverse range of customer service, operational and administrative requirements daily.
  • Checked that each scheduled route was appropriately covered by delivery drivers.
  • Communicated with customers to ensure that delivery expectations were met.
  • Built professional relationships with new customers and cultivated existing ones through active listening and intelligent open-ended questioning.

Skills

  • Geriatric Care
  • Certified Occupational Therapy Assistant
  • Therapy planning
  • Therapeutic Techniques
  • Rehabilitation Strategies
  • Insurance Billing
  • CPR/AED
  • Operations Management
  • Employee Performance Evaluations
  • Training and mentoring

Timeline

COTA

Fresno Nursing Center
01.2024 - Current

COTA

Kings Nursing & Rehab
08.2023 - 01.2024

Clinic Manager

Physical Medicine & Rehabilitation
12.2019 - 02.2022

Receptionist and Key Holder

BayMark Health Services
03.2019 - 12.2019

Dispatcher/Office Assistant

KRS Trucking
04.2018 - 03.2019

Similar Profiles

CREATE PROFILE
Sonali Singh