Summary
Overview
Work History
Education
Skills
Languages
Timeline
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SONALI DHALL

Niagara Falls,ON

Summary

Graduate from Niagara College with excellent research, technical and problem-solving skills. Able to learn new concepts quickly. Hardworking and reliable. Punctual with team-oriented mentality. Highly motivated employee with desire to take on new challenges. Strong worth ethic and adaptability.

Overview

5
5
years of professional experience

Work History

USA Operations Coordinator

Pride Group Logistics
Fort Erie, ON
09.2023 - Current
  • Handling cross border shipments
  • Managing resources to ensure smooth business operations
  • Strong Organizational and communication skills
  • Coordinating with drivers and dispatchers
  • Ensuring compliance with regulatory requirements
  • Handling documentation, coordinating with custom brokers for load clearance and tracking deliveries.

Dispatcher

Pride Group Logistics
Fort Erie, ON
01.2023 - 08.2023
  • Using assigned system and application Like Fleet Manager and Truck Mate
  • Conveying drivers their plans for the next trips
  • Inputting daily trip information into computer systems
  • Work closely with other operation team members
  • Building strong relationships with drivers and customers
  • Supporting team spirit
  • Performing all other duties as related and assigned.

Risk Solutions

Pride Group Logistics
09.2020 - 01.2023
  • Maintaining records for Owner Operator's trucks inspection and safety on monthly, quarterly and annual basis
  • Tracking CT-PAT inspection completion by the driver on each trip
  • Auditing DVIRs/Pre-Trips
  • Familiar with Speed Guage, Critical Event Recordings, Driver logs and Live speed.

Security Guard

Canadian Protection Services
06.2021 - 02.2022
  • Constructions Buildings
  • Bank security
  • Warned persons of rule infractions or violations and evicted violators from premises
  • Guarded restricted areas to prevent unauthorized entry.

Security Guard

Paragon Security
03.2021 - 01.2022
  • Mall security
  • Student residential buildings
  • Completed incident reports to record security or loss prevention incidents
  • Warned persons of rule infractions or violations and evicted violators from premises
  • Screened visitors at the time of COVID-19.

Housekeeping Room Attendant

Marriot Falls view and Spa.
03.2019 - 03.2021
  • Communicated with customers about requests for additional supplies or cleaning services
  • Interacted pleasantly with clients and guests when performing daily duties
  • Organized storage areas
  • Communicated with maintenance team on damages to repair
  • Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash
  • Adhered to daily cleaning schedules and updated as needed based on demand.

Salesperson

Budget Blinds
02.2019 - 02.2020
  • Door to Door sales
  • Answering client calls.

Team Member

TIM HORTONS
  • Learnt to work in the busy pace environment
  • Addressed customer needs, responding to specific requests
  • Trained new team members
  • Maintained excellent levels of workplace cleanliness
  • Worked hard to learn required tasks quickly to maximize performance.

Education

Bachelor of Commerce - BCom - Business/Commerce

General Business

Skills

  • Verbal and Written Communication
  • Customer Service
  • Teamwork
  • Problem Solving
  • Work Ethics
  • Microsoft Office

Languages

  • English
  • Hindi
  • Punjabi

Timeline

USA Operations Coordinator

Pride Group Logistics
09.2023 - Current

Dispatcher

Pride Group Logistics
01.2023 - 08.2023

Security Guard

Canadian Protection Services
06.2021 - 02.2022

Security Guard

Paragon Security
03.2021 - 01.2022

Risk Solutions

Pride Group Logistics
09.2020 - 01.2023

Housekeeping Room Attendant

Marriot Falls view and Spa.
03.2019 - 03.2021

Salesperson

Budget Blinds
02.2019 - 02.2020

Team Member

TIM HORTONS

Bachelor of Commerce - BCom - Business/Commerce

General Business

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SONALI DHALL