SONAL GUPTA
Toronto,ON
Summary
Resourceful Human Resources Manager and former Administrative Officer offers employee relations and business management expertise paired with first-rate communication and problem-solving abilities. Strategic and well-rounded professional seasoned in managing and overseeing various aspects of HR. Commended for building trusting relationships within organization to support business needs.
Overview
7
7
years of professional experience
1
1
Certificate
Work History
Human Resources Manager
Lablife Diagnostics
, India
04.2020 - 12.2023
- Reduced time-to-hire by 20% for a logistics team of 50+ employees using targeted talent acquisition strategies and an Applicant Tracking System.
- Developed and enforced HR policies, ensuring HR compliance with labor laws and minimizing legal risks.
- Resolved complex employee relations issues, improving employee engagement, and fostering a positive workplace culture.
- Implemented performance management systems, achieving on-time performance reviews and tracking HR metrics to improve overall productivity.
- Delivered learning and development programs, improving onboarding efficiency and reducing employee turnover.
- Ensured 100% payroll processing accuracy for all employees using HRIS systems.
- Streamlined employee data management and compliance training, improving HR efficiency by 30%.
Administrative Officer
Lablife Diagnostics
, India
06.2017 - 03.2020
- Enhanced office efficiency for a 50-employee team through process optimization and workflow improvements.
- Reduced physical storage needs and retrieval time by 20% through the implementation of a document digitization strategy and electronic document management system (EDMS).
- Increased team productivity by by supervising and coaching administrative staff, fostering a collaborative and productive environment.
- Negotiated vendor contracts, achieving a reduction in office supply costs through effective vendor management and strategic cost analysis.
- Minimized scheduling conflicts for senior executives by 25% through efficient executive calendar management and meeting coordination.
- Reduced operational expenses by 35% over three fiscal years by developing a comprehensive budget tracking system and conducting budget variance analysis.
- Improved decision-making by preparing detailed weekly and monthly performance reports, and analyzing key performance indicators (KPIs).
Education
Graduate Certificate - Business
Algoma University
OntarioMaster of Business Management - Human Resource Management
Narsee Monjee Institute of Management Studies
MumbaiBACHELOR OF BUSINESS ADMINISTRATION - Marketing Management
Gujarat University
GujaratSkills
- Office Administration
- Document & Budget Management
- Team Leadership and Vendor Negotiation
- Process & Workflow Improvement
- Organizational and Time Management
- Effective Communication and Problem Solving
- Travel Coordination & Scheduling
- Microsoft Office Suite Proficiency
- Calendar Management
- Talent Acquisition and Full-Cycle Recruitment
- Employee Relations and Performance Management
- Policy Development and Compliance
- Benefits and Payroll Administration
- Labor Law Compliance & Conflict Resolution
- HR Training & Development
- HRIS (Human Resource Information Systems)
Certification
- Organizational Analysis – Stanford University
- Payroll & HR Management – Tally Education, India
- Human Resources Analytics – University of California, Irvine
- HR for People Managers Specialization – University of Minnesota
- Business Strategy (Honors) - University of Illinois Urbana-Champaign
- HR Management – International Business Management Institute, Berlin
- Google Professional Workspace Administrator Certificate – Google Cloud
Timeline
Human Resources Manager
Lablife Diagnostics
04.2020 - 12.2023
Administrative Officer
Lablife Diagnostics
06.2017 - 03.2020
Graduate Certificate - Business
Algoma University
Master of Business Management - Human Resource Management
Narsee Monjee Institute of Management Studies
BACHELOR OF BUSINESS ADMINISTRATION - Marketing Management
Gujarat University
awards and accomplishments
- Outstanding HR Leadership Award: Recognized for developing HR policies that enhanced compliance and employee satisfaction.
- Employee Excellence Award: Achieved 95% on-time performance reviews and boosted productivity.
- Employee of the Month: Enhanced administrative processes, improving team efficiency by 20%.
Projects
- Talent Management System Implementation: Led a system overhaul, improving recruitment by 25% and reducing onboarding time by 15%.
- Event Management for Corporate Training: Coordinated leadership workshops, overseeing logistics, budgeting, and communication.
- Research Project: Conducted research on consumer satisfaction with online banking, providing recommendations for service improvements. Used exploratory and descriptive cross-sectional methods, gathering primary data through personal interviews and secondary data from various sources. Utilized non-probability sampling to survey 100 consumers.
Similar Profiles
ANTONIO FERNANDO ROSAANTONIO FERNANDO ROSA
Controle de qualidade at Lablife FarmacêuticaControle de qualidade at Lablife Farmacêutica
OSMAR ALVESOSMAR ALVES
Supervisor de almoxarifado at LABORATORIO LABLIFESupervisor de almoxarifado at LABORATORIO LABLIFE
Ankur AgarwalAnkur Agarwal
Head - Strategic Business Development at Agilus Diagnostics (formerly SRL Diagnostics)Head - Strategic Business Development at Agilus Diagnostics (formerly SRL Diagnostics)
Vaibhav SinghVaibhav Singh
Sr. Tech Lead, SRE Data & AI Engineering SRE&PO, CCBPT at Royal Bank, RBCSr. Tech Lead, SRE Data & AI Engineering SRE&PO, CCBPT at Royal Bank, RBC
VINICIUS CARVALHOVINICIUS CARVALHO
Event Coordinator at MYBIA - Midtown Yonge BIAEvent Coordinator at MYBIA - Midtown Yonge BIA