Sonal Rhode
Brampton,ON
Summary
Experienced, professional Payroll Administrator seeking a position in your company to expand my skill set and work for a prestigious company in the payroll administration industry. Proficient in payroll software, policies, and tax regulations for Ontario.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
Bowlero Lanes
Brampton, ON
04.2023 - Current
- Responsibilities include greeting and serving customers, taking orders, providing detailed information on menus, multi-tasking various front-of-the-house duties, helping customers with complaints and questions and giving customers information about products and services.
Customer Service Representative
Vinyl Pro
Vaughan
02.2024 - 04.2024
- Performed customer order entry and data entry tasks accurately and in a timely manner.
- Answered customer inquiries and provided accurate information regarding products and services.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Experience in window manufacturing, construction or a related industry
- Data entry skills with a strong focus on accuracy and follow-through
- Maintained customer records in company database.
Payroll Administrator
Dispatch Walia Expedited
Etobicoke
07.2023 - 02.2024
- Manage bi-weekly payroll for 100 employees
- Ensure taxes and other fees are accounted for
- Submit detailed payroll reports to the company accountant each month
- Research payroll errors and provide solutions
- Maintain an organized and efficient payroll system using company software
- Developed and implemented policies related to payroll processing procedures.
- Conducted audits to ensure the accuracy of payroll data.
- Experienced with AVAAL EXPRESS Software,ADP , Quickbooks
Business Operations Manager
Zeroswap & Router Protocol
Dubai
05.2021 - 08.2022
- Assisted with the management of day-to-day operations of a newly formed operations team while creating and implementing processes
- Reduced operational costs through continuous improvement initiatives and cost-saving measures
- Enhanced team productivity by providing ongoing training and development opportunities.
- Managed the daily operations of the business, including staff scheduling and resource allocation.
- Analyzed operational data to identify areas for improvement and develop solutions.
- Ensured compliance with all relevant policies, regulations, and procedures.
Education
High School Diploma -
Algoma University
04-2024
High School Diploma -
Conestoga College Institute of Technology And Advanced Learning
12-2023
Bachelor of Science - Information Technology
Poornima College of Engineering
08-2018
Skills
- Data Entry
- Strategic Planning
- Process Improvement
- Performance Evaluation Training & Development
- Employee Relations
- Compensation & Benefits
- Payroll
- Issue Resolution
- Problem Solving
- Relationship Management
Timeline
Customer Service Representative
Vinyl Pro
02.2024 - 04.2024
Payroll Administrator
Dispatch Walia Expedited
07.2023 - 02.2024
Customer Service Representative
Bowlero Lanes
04.2023 - Current
Business Operations Manager
Zeroswap & Router Protocol
05.2021 - 08.2022
High School Diploma -
Algoma University
High School Diploma -
Conestoga College Institute of Technology And Advanced Learning
Bachelor of Science - Information Technology
Poornima College of Engineering