SONAL KUMARI
Mississauga,ON
Summary
Dynamic Clinic Manager with extensive experience at BODY SCULPT, skilled in clinical management and patient care coordination. Proven track record in enhancing patient satisfaction through exceptional service and effective communication. Adept at staff supervision and maintaining HIPAA compliance, ensuring high-quality care delivery in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Clinic Manager
BODY SCULPT
09.2021 - 01.2025
- Hired, trained and supervised employees to maintain team of high performers.
- Provided exceptional customer service to create long-lasting relationships with clients, resulting in repeat business.
- Provided direct care and counseling to patients by assessing, diagnosing and treating patient concerns.
- Created customized care plans, working with hospital staff and families to assess and meet individual needs.
- Leveraged strong communication skills when interacting with clients, colleagues, and management, fostering positive work environment conducive to high-quality care delivery.
- Communicated with patients, ensuring that medical information was kept private.
- Managed minimum of 40 patients per day with pre and post treatment care, counsel and advice regarding treatment and follow up.
ICU Nurse
MUKUT HOSPITAL
09.2020 - 07.2021
- Managed critical care patients with complex medical conditions, providing compassionate care and support to families.
- Conducted ongoing monitoring of vital signs, lab results, and diagnostic tests to promptly identify changes in patient conditions.
- Administered medications safely and effectively, following established protocols and guidelines for dosage calculations and administration techniques.
- Provided life-saving interventions during emergency situations, stabilizing patients and preventing further complications.
- Maintained strict adherence to infection control protocols, reducing hospital-acquired infections in the ICU setting.
ICU Nurse
EDEN HOSPITAL
11.2019 - 07.2020
- Monitored patients' respiratory status and ventilator operation and made adjustments to promote stabilization.
- Collaborated with multidisciplinary teams to develop individualized care plans for optimal patient recovery.
- Observed patients' vital signs and administered physician-prescribed medications and treatments.
- Coordinated timely responses to rapid response calls within the hospital facility leading to quicker intervention strategies for deteriorating patients.
- Provided emotional support to patients'' families while maintaining open lines of communication regarding treatment plans and progress updates.
Cosmetic Registered Nurse
5 RIVERS
01.2018 - 09.2019
- Coordinated with medical aestheticians in performing advanced skincare treatments like laser hair reduction, chemical peels or microdermabrasion, hair transplant, botox and fillers to enhance client satisfaction.
- Managed complex cases involving multiple cosmetic procedures, ensuring seamless coordination of care among providers.
- Enhanced patient satisfaction by performing prescribed cosmetic procedures and recommended appropriate treatments.
- Performed various non-surgical cosmetic procedures for improved patient appearance and confidence.
- Maintained a safe and sterile environment within the clinic, adhering to strict infection control protocols.
Education
Bachelor of Nursing - MEDICAL
Sri Sukhmani College of Nursing
INDIA10-2017
Skills
- Operations management
- Healthcare administration
- Patient care coordination
- HIPAA guidelines
- Risk analysis
- Patient care assessment
- Records maintenance
- Certified in CPR/AED
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Clinic Manager
BODY SCULPT
09.2021 - 01.2025
ICU Nurse
MUKUT HOSPITAL
09.2020 - 07.2021
ICU Nurse
EDEN HOSPITAL
11.2019 - 07.2020
Cosmetic Registered Nurse
5 RIVERS
01.2018 - 09.2019
Bachelor of Nursing - MEDICAL
Sri Sukhmani College of Nursing
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