Summary
Overview
Work History
Education
Skills
References
Timeline
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Sonal Halder

Finance
Ajax,ON

Summary

Enterprising Financial Manager successful in leading every facet of new and ongoing business operations. Strategic thinker and tactical decision-maker with passion for serving customers and exceeding expectations. Creative problem solver skilled at de-escalating situations and driving positive change. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

7
7
years of professional experience
4
4
Languages

Work History

BRANCH MANAGER

CASH4YOU CORP.
07.2023 - Current

- Achieved 7% average monthly growth in sales by implementing strategic sales initiatives and fostering a proactive sales culture.
- Maintained risk portfolio under 8%, demonstrating effective risk management strategies and compliance with regulatory requirements.
- Spearheaded recruitment, training, and development programs, resulting in a high-performing team consistently meeting and exceeding targets.

- Cultivated robust relationship with clients, boosting customer loyalty and facilitating cross-sell opportunities in 30% of the cases.
- Ensured adherence to company standards and regulatory guidelines, maintaining operational excellence and integrity.
- Proactively managed branch regulation, implementing necessary controls and procedures to mitigate risks and ensure compliance with industry regulations.

-Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.

- Conducted exhaustive market research on 8+ competitors; devised compelling pitch and educated clients, increasing value maximization and client engagement by 35%.

AREA MANAGER

Soul Restaurant
04.2020 - 05.2023

- Managed 80-person team across 5 branches, delivering a notable 17% average monthly profit increase.
- Oversaw recruitment, scheduling, and payroll, maintaining less than 1% error rate.
- Drove product launches and market research efforts, resulting in 10% market share growth and 15% higher customer satisfaction.
- Analyzed competitors, boosting sales by 20% and increasing customer retention by 10%.
- Implemented motivational strategies and training, elevating employee engagement by 25% and performance by 20%.
- Made strategic financial decisions, reducing expenses by 15% and boosting branch profitability by 20%.
- Managed cash handling operations with 99% accuracy, ensuring financial integrity and security.

RELATIONSHIP MANAGER, BANKING OPERATIONS

HDFC Bank
01.2017 - 04.2019

- Cultivated relationships with 50+ high net-worth clients, driving a 20% increase in assets under management.
- Achieved a 95% client satisfaction rating by resolving over 200 inquiries monthly.
- Conducted financial analyses leading to a 15% increase in cross-sold products for 100+ clients.
- Closed 30 complex financial transactions, generating $500,000 in additional revenue.
- Identified and capitalized on 10 cross-selling opportunities monthly, boosting revenue by 25%.
- Proactively monitored 150 client portfolios, resulting in a 10% increase in portfolio performance.
- Managed onboarding of 50 new clients with 100% compliance adherence.
- Delivered 20 engaging presentations, increasing client engagement by 30%.
- Maintained 99% data accuracy in CRM systems, ensuring regulatory compliance.
- Invested 10 hours monthly in training to provide informed client support.

Education

BACHELOR OF BUSINESS ADMINISTRATION IN BUSINESS ADMINISTRATION - FINANCE -

Maharishi Dayanand University

BUSINESS ANALYSIS IN BUSINESS FINANCE -

Fanshawe College

Skills

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References

References available upon request

Timeline

BRANCH MANAGER

CASH4YOU CORP.
07.2023 - Current

AREA MANAGER

Soul Restaurant
04.2020 - 05.2023

RELATIONSHIP MANAGER, BANKING OPERATIONS

HDFC Bank
01.2017 - 04.2019

BACHELOR OF BUSINESS ADMINISTRATION IN BUSINESS ADMINISTRATION - FINANCE -

Maharishi Dayanand University

BUSINESS ANALYSIS IN BUSINESS FINANCE -

Fanshawe College
Sonal HalderFinance