Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Sonal Halder

Finance
Ajax,ON

Summary

Enterprising Financial Manager successful in leading every facet of new and ongoing business operations. Strategic thinker and tactical decision-maker with passion for serving customers and exceeding expectations. Creative problem solver skilled at de-escalating situations and driving positive change. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

7
7
years of professional experience
4
4
Languages

Work History

BRANCH MANAGER

CASH4YOU CORP.
07.2023 - Current

- Achieved 7% average monthly growth in sales by implementing strategic sales initiatives and fostering a proactive sales culture.
- Maintained risk portfolio under 8%, demonstrating effective risk management strategies and compliance with regulatory requirements.
- Spearheaded recruitment, training, and development programs, resulting in a high-performing team consistently meeting and exceeding targets.

- Cultivated robust relationship with clients, boosting customer loyalty and facilitating cross-sell opportunities in 30% of the cases.
- Ensured adherence to company standards and regulatory guidelines, maintaining operational excellence and integrity.
- Proactively managed branch regulation, implementing necessary controls and procedures to mitigate risks and ensure compliance with industry regulations.

-Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.

- Conducted exhaustive market research on 8+ competitors; devised compelling pitch and educated clients, increasing value maximization and client engagement by 35%.

AREA MANAGER

Soul Restaurant
04.2020 - 05.2023

- Managed 80-person team across 5 branches, delivering a notable 17% average monthly profit increase.
- Oversaw recruitment, scheduling, and payroll, maintaining less than 1% error rate.
- Drove product launches and market research efforts, resulting in 10% market share growth and 15% higher customer satisfaction.
- Analyzed competitors, boosting sales by 20% and increasing customer retention by 10%.
- Implemented motivational strategies and training, elevating employee engagement by 25% and performance by 20%.
- Made strategic financial decisions, reducing expenses by 15% and boosting branch profitability by 20%.
- Managed cash handling operations with 99% accuracy, ensuring financial integrity and security.

RELATIONSHIP MANAGER, BANKING OPERATIONS

HDFC Bank
01.2017 - 04.2019

- Cultivated relationships with 50+ high net-worth clients, driving a 20% increase in assets under management.
- Achieved a 95% client satisfaction rating by resolving over 200 inquiries monthly.
- Conducted financial analyses leading to a 15% increase in cross-sold products for 100+ clients.
- Closed 30 complex financial transactions, generating $500,000 in additional revenue.
- Identified and capitalized on 10 cross-selling opportunities monthly, boosting revenue by 25%.
- Proactively monitored 150 client portfolios, resulting in a 10% increase in portfolio performance.
- Managed onboarding of 50 new clients with 100% compliance adherence.
- Delivered 20 engaging presentations, increasing client engagement by 30%.
- Maintained 99% data accuracy in CRM systems, ensuring regulatory compliance.
- Invested 10 hours monthly in training to provide informed client support.

Education

BACHELOR OF BUSINESS ADMINISTRATION IN BUSINESS ADMINISTRATION - FINANCE -

Maharishi Dayanand University

BUSINESS ANALYSIS IN BUSINESS FINANCE -

Fanshawe College

Skills

    Risk Mitigation

    Bank security expert

    Customer Service

    Coaching and Mentoring

    Relationship building and management

    Sales professional

    Strategic Planning

    Banking

    Cost Data Analysis

    Decision-Making

    Cash Handling

    References

    References available upon request

    Timeline

    BRANCH MANAGER

    CASH4YOU CORP.
    07.2023 - Current

    AREA MANAGER

    Soul Restaurant
    04.2020 - 05.2023

    RELATIONSHIP MANAGER, BANKING OPERATIONS

    HDFC Bank
    01.2017 - 04.2019

    BACHELOR OF BUSINESS ADMINISTRATION IN BUSINESS ADMINISTRATION - FINANCE -

    Maharishi Dayanand University

    BUSINESS ANALYSIS IN BUSINESS FINANCE -

    Fanshawe College
    Sonal HalderFinance