SONA
Kitchener,Canada
Summary
Professional with a strong customer service and food preparation background, equipped to excel in team-oriented environments. Skilled in maintaining high standards of cleanliness, efficiency, and safety while adapting to changing operational needs. Known for reliability, effective communication, and focus on delivering quality results.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Crew member (Full-Time)
Tim Hortons
04.2023 - 12.2024
- Provide training on food safety, customer service, and company processes to both new and current crew members
- Help with cash reconciliation and other opening and closing procedures
- Standards for food safety, including proper storage and temperature, should be monitored and upheld
- Help crew members by working at various stations (cashier, fryer, griller, etc.) during peak hours
- Set a good example by responding to small complaints in a timely, courteous, and accurate manner
- Help with accurate order placement, meal preparation, and workflow maintenance during peak hours
- Maintain hygienic standards, carry out regular inspections, and enforce appropriate cleanliness
- Motivate crew members to meet performance targets, foster teamwork, and raise morale
- Track crew progress, facilitate scheduling, and keep training records
- Verify that all workers follow McDonald's policies and workplace safety regulations
Baker
Keto Bakery
10.2023 - 03.2023
- Prepared and baked bread, bagels, muffins, dounts and various pastries by business guidelines
- Maintained adherence to baking schedules to guarantee that customers could have freshly baked items at any time of day
- Effectively and safely operated and maintained mixers, ovens, and other baking equipment
- Complied with sanitation and food safety regulations to provide a sanitary workplace
- Tracked the amounts of ingredients and replenished supplies as necessary to help with inventory management
- Maintained uniformity and quality by keeping an eye on baking temperatures and times
- Made sure baked foods tasted excellent and aesthetically pleasing by frosting and decorating them
- I helped train new team members on safety regulations and bakery practices
- Partnered with the team to quickly and effectively complete customer requests
- Made sure that company rules and health standards were followed
Baker
The Baking Hub
02.2020 - 12.2021
- Excellent customer service and strong bond building
- Assisted with bread, pastry, and other baked goods preparation
- Bake timings were tracked to guarantee product quality
- Cakes and pastries that have been frosted and decorated based on client preferences
- Kept the baking and culinary spaces neat and orderly
- Ensured adherence to hygienic and food safety regulations
- Ordered baking goods and helped with inventory management
Education
Post-Graduate Certificate - Quality Assurance Manufacturing And Management
Conestoga College
Waterloo, ON01-2024
Post-Graduate Certificate - Process Quality Engineering
Conestoga College
Waterloo, ON01-2023
Bachelor of Science - Science
Punjabi University
India05-2021
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Problem-solving
- Cash handling
- Attention to detail
- Interactive communication skills
- Creativity and innovation
- Quality control checks
- Reliability and punctuality
- Initiative and Self-motivation
- Heavy lifting
- Crew leadership
- Store opening and closing
Languages
English
Hindi
Punjabi
Certification
- CPR/AED Certification
- First Aid Certification
- Microsoft excellence
Availability
Full Time (Willing to Work Anytime).
Timeline
Baker
Keto Bakery
10.2023 - 03.2023
Crew member (Full-Time)
Tim Hortons
04.2023 - 12.2024
Baker
The Baking Hub
02.2020 - 12.2021
Post-Graduate Certificate - Quality Assurance Manufacturing And Management
Conestoga College
Post-Graduate Certificate - Process Quality Engineering
Conestoga College
Bachelor of Science - Science
Punjabi University
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