Summary
Overview
Work History
Education
Skills
Certification
Languages
Volunteer Experience
Timeline
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SOMYA

Whitby,ON

Summary

A tourism student currently studying at Centennial College, School of Hospitality, Tourism, and Culinary Arts, and a driven and outgoing person who strives to make people feel good about themselves every day. An individual always willing to learn and get feedback to improve skills.

Overview

2
2
years of professional experience
1
1
Certification

Work History

TESTING AND DEVELOPMENT TEAM LEAD

PROGRAM DESIGN
01.2023 - Current
  • Led a team of 3 interns, fostering collaboration and ensuring efficient communication within the team
  • Assigned tasks, set deadlines, and utilized SMART goals to drive project success
  • Played and tested games before it enters the field
  • Was responsible for finding errors, omissions, and efficiencies
  • Devised and executed a comprehensive content strategy using extensive community-specific research and copywriting, to align with the project's objectives and target audience
  • Leveraged technology to develop and upload games, ensuring an easy and engaging user experience
  • Worked closely with the company's diversity, equity, and inclusion consultant to ensure that all aspects of the International Women's Month games were developed through a DEl lens
  • Executed marketing strategies to promote the games in international cities, expanding reach and visibility
  • Initiated outreach efforts to potential clients, securing meetings to effectively sell The Urban Guide games to designated cities

WAREHOUSE ASSOCIATE

H&M Hennes & Mauritz
04.2023 - Current
  • Scanned products with RF Scanner and packed orders
  • Collaborated with other departments on supply and quality issues
  • Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked
  • Resolved problems of missing merchandise, delivery cancellations, and incomplete deliveries
  • Loaded, unloaded, and sorted trucks as part of accurate and efficient weekly shipments
  • Skilled in resolving customer order problems using SAP, Grafana, and other software
  • Collaborates effectively with the team for seamless human-bot coordination
  • Quick adaptation to new technologies and software updates
  • Applies data analysis skills for system metrics interpretation and process improvement
  • Analytical approach to identifying and solving issues within the system
  • Adept at using SAP, Grafana, and related tools for tracking and troubleshooting
  • Meticulous focus on labels and packaging accuracy for precise order fulfillment
  • Experienced in critical system operations for efficient order processing

WAREHOUSE WORKER

Promotional Print & Packaging
09.2022 - 10.2023
  • Packing skids of product according to docket standards
  • Filing displays and boxes in a timely manor
  • Checking displays and boxes for right product and amounts before sending to customers
  • Identify and dispose of defective items before they are shipped to customers
  • Labeling the skids appropriately

SECURITY GUARD

Umtimate Security Services
11.2022 - 04.2023
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment
  • Responded quickly to incidents and assessed active situations for security concerns

Education

Post-Secondary Diploma - Tourism

Centennial College
Scarborough, ON
04.2024

High School Diploma -

Cambridge International School
Kapurthala, IN
03.2020

Skills

  • Problem-Solving
  • Teamwork
  • Authentic Listening
  • Communication Skills
  • Time Management
  • Advanced Computer Skills
  • Inventory Management
  • Work Coordination
  • Strategic Goals
  • Warehouse Logistics
  • API Design and Development
  • Project Management

Certification

  • Security Guard License
  • Emergency First Aid And CPR
  • Smart Serve Certificate
  • TrainCan Basics Food Handler Certificate
  • LinkedIn Digital Literacy Certificate
  • Sabre, Apollo, Worldspan, Amadeus and Galileo Training
  • Cruise Lines International Association Certification

Languages

English
Hindi
Punjabi

Volunteer Experience

Khalsa Aid, UK, Volunteered with Khalsa Aid (UK based international non-profit humanitarian organization) liaising with local NGOs in Punjab during Kisan Ekta Morcha (Farmer's Protest) to assist with the delivery of food aid, shelter provision and medical first aid assistance at the Tikri border in New Delhi. The organization is based upon the Sikh principle of “Recognize the whole human race as one”. Whilst the inspiration for the charity stems from a strong belief in the Sikh principles, their work is by no means restricted to the Sikh community, and it became the first ever cross-border international humanitarian aid organization based on the Sikh principles.

Timeline

WAREHOUSE ASSOCIATE

H&M Hennes & Mauritz
04.2023 - Current

TESTING AND DEVELOPMENT TEAM LEAD

PROGRAM DESIGN
01.2023 - Current

SECURITY GUARD

Umtimate Security Services
11.2022 - 04.2023

WAREHOUSE WORKER

Promotional Print & Packaging
09.2022 - 10.2023

Post-Secondary Diploma - Tourism

Centennial College

High School Diploma -

Cambridge International School

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SOMYA