Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
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Somtochukwu Sandy Ndommadu

Toronto,ON

Summary

Skilled Business Development leader offering 4 years of experience in leading operations and enhancing revenue. Bringing expertise in client acquisition and contract negotiation, along with excellent interpersonal communication, relationship-building and team leadership abilities. Results-driven and proactive with demonstrated record of accomplishment in meeting and exceeding sales and revenue objectives.

Overview

7
7
years of professional experience

Work History

Business Development Manager

ALCHOSAN Electronics INT'L LTD
01.2019 - 12.2023
  • Increased client base by identifying new business opportunities and cultivating strong relationships with key decision makers.
  • Developed and implemented strategic plans for business growth, resulting in increased market share and profitability.
  • Led cross-functional teams to successfully execute complex projects, ensuring timely delivery and client satisfaction.
  • Conducted comprehensive market research and analysis to identify emerging trends and potential areas of expansion.
  • Delivered compelling sales presentations to prospective clients, highlighting the unique value proposition of our products and services.
  • Negotiated lucrative contracts with suppliers and vendors, securing favorable pricing and terms for the company.
  • Collaborated closely with marketing teams to develop targeted campaigns that generated high-quality leads for the sales pipeline.

Customer Service Representative

ALCHOSAN Electronics INT'L LTD
03.2017 - 12.2018
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Streamlined call center processes for improved efficiency and reduced wait times.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Exceeded performance metrics consistently, earning recognition as a top performer within the team.
  • Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.

Education

Master of Arts - Global Business Management

Fleming College, Toronto, ON, CA
Toronto, ON
04.2025

Bachelor of Arts - Philosophy

Anambra State University
Anambra, Nigeria
09.2018

Skills

  • Relationship Building
  • Performance Evaluations
  • Strategic Partnerships
  • Prospecting
  • Lead Generation
  • Salesforce Management
  • Decision-Making
  • Project Management
  • Business Development
  • Customer Service
  • Sales Presentations
  • Staff Management

Languages

English
Native or Bilingual

References

References available upon request.

Timeline

Business Development Manager

ALCHOSAN Electronics INT'L LTD
01.2019 - 12.2023

Customer Service Representative

ALCHOSAN Electronics INT'L LTD
03.2017 - 12.2018

Master of Arts - Global Business Management

Fleming College, Toronto, ON, CA

Bachelor of Arts - Philosophy

Anambra State University

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Somtochukwu Sandy Ndommadu