Somtochukwu Aniekwe
Kitchener
Summary
Dynamic and results-oriented professional with extensive experience in customer service and sales, notably at Ebeano Supermarket. Excelled in relationship building and product knowledge expertise, significantly enhancing customer satisfaction and loyalty. Demonstrated reliability and a professional appearance, contributing to a positive shopping environment and team success.
Overview
2
2
years of professional experience
Work History
Retail Worker
A.K Business Centre
02.2023 - 04.2024
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Enhanced customer satisfaction by providing personalized assistance and product recommendations.
Salesperson
Ebeano Supermarket
06.2022 - 12.2022
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
Education
Queens College
Lagos07.2023
Skills
- Customer service
- Patience and empathy
- Customer assistance
- Reliability and punctuality
- Relationship building
- Store maintenance
- Professional appearance
- Display maintenance
- Payment processing
- Product knowledge expertise
Languages
English
Full Professional
Timeline
Retail Worker
A.K Business Centre
02.2023 - 04.2024
Salesperson
Ebeano Supermarket
06.2022 - 12.2022
Queens College
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