SOMTO CHIMAH
Computer Science Student
Waterloo,ON
Summary
Results-oriented Analyst skillful in managing and breaking down large volumes of information. Proactive at heading off issues in operations, workflow and production by uncovering trends affecting business success.
Overview
2
2
years of professional experience
Work History
Computer Science Student
Conestoga College
Waterloo, ON
09.2021 - Current
- Performed system analysis, documentation, testing, implementation, and user support for platform transitions.
- Validated results and performed quality assurance to assess accuracy of data.
- Conducted system analysis and implementation to maintain and improve computer systems.
- Created and managed project plans, timelines and budgets.
- Maintained database systems to track and analyze operational data.
- Collected, arranged, and input information into database system.
- Developed and updated tracking spreadsheets for process monitoring and reporting.
- Queried databases for information needed for report processing.
IT Help Desk Support-Intern
Kontemporary Limited, NG
05.2021 - 08.2021
- Created support service tickets and used ticketing system to track and deliver support services
- Assisted the network team in monitoring 4 network servers
- Proactively identified and researched system issues, determining the root causes and providing solution and documentation to solve the issue
- Performed several software installations and regularly scheduled updates to system hardware
- Developed experience and familiarity around various enterprise system, tool, and processes.
- Completed research, compiled data, updated spreadsheets, and produced timely reports.
- Analyzed problems and worked with teams to develop solutions.
- Developed and maintained relationships with key internal stakeholders.
- Evaluated customer needs and feedback to drive product and service improvements.
- Sorted and organized files, spreadsheets, and reports.
Education
Bachelor of Science - Computer Science
Conestoga College
Bachelor of Science - Electronic Engineering
University of Nigeria
Skills
LANGUAGESundefined
Accomplishments
- Centralized Bank Management System
- Farm Database Management System
- Smart Home Monitoring System
- Device Orientation Software
- Movie reservation Software
Timeline
Computer Science Student
Conestoga College
09.2021 - Current
IT Help Desk Support-Intern
Kontemporary Limited, NG
05.2021 - 08.2021
Bachelor of Science - Computer Science
Conestoga College
Bachelor of Science - Electronic Engineering
University of Nigeria
Similar Profiles
Fidha KoduvayikkalFidha Koduvayikkal
Student Life Representative at Conestoga Students Inc. (CSI), Conestoga College, CanadaStudent Life Representative at Conestoga Students Inc. (CSI), Conestoga College, Canada
Rohit Rohit null
Automotive Technician Assistant at Conestoga CollegeAutomotive Technician Assistant at Conestoga College
YINUO LIYINUO LI
Admissions Student Support Assistant at Conestoga CollegeAdmissions Student Support Assistant at Conestoga College
Rebecca DoughertyRebecca Dougherty
Executive Assistant at CONESTOGA COLLEGEExecutive Assistant at CONESTOGA COLLEGE
Zachery McCallZachery McCall
Sales Associate at Movati AthleticSales Associate at Movati Athletic