Somto Okpenyi
Wendover,ON
Summary
Motivated and detail-oriented professional with a proven track record of delivering exceptional customer service in dynamic, fast-paced environments. Experienced in handling high-volume customer interactions, resolving conflicts, and maintaining operational efficiency. Adept at working independently or within a team to achieve organizational goals. Equipped with a reliable personal vehicle, capable of traveling required distances to fulfill job responsibilities. Seeking to contribute my adaptability, problem-solving skills, and customer-focused approach to operations.
Overview
1
1
year of professional experience
Work History
Cashier Cleaner and Server
Tim hortons
Wendover, ON
12.2023 - 04.2024
- Operated cash registers efficiently, processing payments via cash, credit, and debit with zero errors.
- Provided exceptional service by greeting customers warmly and addressing inquiries promptly.
- Managed cleaning duties to maintain a professional and hygienic environment, including workstations, registers, and dining areas.
- Resolved customer issues with patience and professionalism, ensuring customer satisfaction.
Grocery Clerk and Cashier
Food basics
Ottawa, Ontario
12.2022 - 08.2023
- Delivered outstanding customer service by assisting with inquiries, locating products, and promoting in-store deals.
- Maintained well-stocked and visually appealing shelves through efficient inventory management.
- Operated cash registers to process transactions, returns, and exchanges, ensuring accuracy and speed.
- Collaborated with team members to maintain store cleanliness and a positive shopping environment.
Skills
- Exceptional communication and interpersonal skills for delivering excellent customer service
- Strong organizational and multitasking abilities to handle high-pressure environments
- Proficient in Point-of-Sale (POS) systems, cash handling, and payment processing
- Knowledgeable in inventory management, stock rotation, and product display optimization
- Ability to resolve customer inquiries and complaints effectively with professionalism
- Skilled at maintaining cleanliness and safety standards in compliance with workplace regulations
- Flexible availability for shifts, including nights, early mornings, weekends, and holidays
- Reliable personal vehicle for travel over required distances
- Quick learner with the ability to adapt to new environments and technologies
Affiliations
- Availability for flexible shifts, including evenings, weekends, and holidays.
- Capable of traveling required distances with a personal car to fulfill job requirements.
- Enthusiastic about contributing to fast-paced environments requiring multitasking and adaptability.
- Committed to delivering exceptional service that enhances the customer experience.
Accomplishments
- Dependable and punctual, with a history of consistent attendance and reliability.
- Experienced in collaborating with diverse teams to achieve shared goals.
- Enthusiastic about roles that involve customer interaction, problem-solving, and operational efficiency.
- Eager to learn new systems, technologies, and processes to adapt to workplace needs.
Timeline
Cashier Cleaner and Server
Tim hortons
12.2023 - 04.2024
Grocery Clerk and Cashier
Food basics
12.2022 - 08.2023
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