Sommer Hasselberg
Summary
Dynamic and reliable Sales Associate with a proven track record at Sport Chek, excelling in customer service and cash handling. Skilled in building relationships and enhancing team collaboration, I consistently improved customer satisfaction and contributed to sales growth through effective problem-solving and multi-tasking in high-pressure environments.
Overview
12
12
years of professional experience
Work History
Sales Associate
Sport Chek
08.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
Family Babysitter
Local Neighborhood
07.2013 - Current
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Prepared healthy, age-appropriate snacks and meals.
- Created an enjoyable atmosphere during babysitting sessions through storytelling, games, and music.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Helped children learn how to complete small chores appropriate for age level.
- Served as a positive role model for young children by modeling appropriate language usage, manners, and conflict resolution methods.
- Promoted good behavior by using positive reinforcement techniques, such as praise and rewards.
Fast Food Employee
McDonald's
10.2022 - 03.2023
- Improved customer satisfaction by consistently providing friendly and efficient service.
- Maintained a clean and hygienic work environment, ensuring compliance with food safety standards.
- Enhanced teamwork within the staff, promoting collaboration and communication during busy shifts.
- Managed cash transactions accurately while adhering to company policies regarding safe cash handling procedures.
- Reduced wait times for customers with prompt order preparation and delivery.
- Upheld high-quality standard of food presentation, ensuring each product met consistency guidelines before serving to customers.
- Contributed to sales growth through upselling promotional items and meal deals.
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
Education
No Degree -
Notre Dame High School
Red Deer, AB06-2026
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Problem-solving
- Reliable and punctual
- Goal oriented
- Relationship building
- Outgoing personality
- Cash handling
- Stocking and receiving
- Store opening and closing
Languages
English
Native or Bilingual
Interests
- I enjoy helping others and giving back to the community
- Enjoy participating in snowboarding for overall physical and mental well-being
- Horseback Riding
- Volunteering
- Animal Care
Timeline
Sales Associate
Sport Chek
08.2023 - Current
Fast Food Employee
McDonald's
10.2022 - 03.2023
Family Babysitter
Local Neighborhood
07.2013 - Current
No Degree -
Notre Dame High School
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