Somi (Legal Name Michael) Nguyen (She/They)
Santa Ana
Summary
I have worked at Bloomingdale's for a year now and have a lot of experience selling almost anything regarding retail. I have been a top seller in Sunglasses, I have sold handbags, and clothes as well. In the past I have also worked for a small business called ToshikiGirl. I was able to help with coordinating events and conventions and I was also the one to speak to models and style them for when we were invited to fashion shows.
Overview
3
3
years of professional experience
Work History
Sales Associate, Fashion Accessories
Bloomingdale's
10.2023 - Current
- Engaged with customers to build rapport and loyalty.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Team Member
Toshiki Girl
02.2022 - 07.2023
- Worked in back stock organizing stock and taking inventory
- Processed and shipped orders and helped with customer service with orders
- Spoke with manufacturers and design team to create product
- Styled models for fashions shows and helped designer run fashion show
- Worked in conventions and events as the main seller
- Assisted in running social media and livestreaming events.
Personal Assistant
Michelle Lai
02.2022 - 07.2023
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Maintained appropriate filing of personal and professional documentation.
- Displayed absolute discretion at handling confidential information.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Helped keep track of financial decisions and plans
Store Team Member
Jersey Mike's Subs
08.2021 - 12.2021
- Used cash register to tally purchases, collect payment and execute fast and friendly check-out experiences.
- Cleaned counter areas, floor and restrooms to meet safety and sanitation regulations.
- Communicated pleasantly and professionally when answering phones, two-way radio calls and making announcements over PA system.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Managed efficient cash register operations.
Education
Associate of Arts - Fashion Design
Fullerton College
Fullerton, CA05-2025
Cosmetology License - Cosmetology
Fullerton College
Fullerton, CA11-2022
High School Diploma -
Villa Park High School
Villa Park, CA06-2021
Skills
- Upselling
- Promotional support
- Persuasion techniques
- Brand promotion
- Merchandise display
- Customer service
- Problem-solving
- Client service
Timeline
Sales Associate, Fashion Accessories
Bloomingdale's
10.2023 - Current
Team Member
Toshiki Girl
02.2022 - 07.2023
Personal Assistant
Michelle Lai
02.2022 - 07.2023
Store Team Member
Jersey Mike's Subs
08.2021 - 12.2021
Associate of Arts - Fashion Design
Fullerton College
Cosmetology License - Cosmetology
Fullerton College
High School Diploma -
Villa Park High School
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